Surgical Scheduler

Full Time Position / York, PA, US

We have an opening for a full time Surgical Scheduler at our York, PA office. The ideal candidate will have excellent people skills, be very outgoing and friendly, organized and computer savvy. Attention to detail is critical. Experience preferred

We are looking for a full time individual with excellent people skills, very outgoing and friendly, organized and computer savvy. Attention to detail is critical. This person will be responsible for meeting with patients prior to surgical procedures to review and sign paperwork, go over instructions, schedule post op appointments, work with primary care physicians to obtain patient health information, have basic knowledge of insurances. Experience preferred, willing to train the right candidate.

We Believe in Rewarding Excellence! For those who have experience, education, and proven success in the field - we will reward it with competitive pay. To be successful, you'll need excellent interpersonal and communication skills, plus a desire and ability to combine on-the-job training with a company provided classroom experience. You'll get the support you need to start your career with us!

What's better than a job with No Weekends? Competitive salary and an excellent benefit package too! You'll have comprehensive insurance plans, HSA option, continuing education fund, eye care benefits, paid-time-off, paid holidays and 401(k).

Hours:

M/W – 7:30 am to 4:30pm

T/Th – 7:00 am to 4:30pm

Fri – 7:30 am to 12:30pm

Qualifications:

• Must be patient service focused with the ability to deliver high patient satisfaction.
• Excellent communications skills required, ability to develop relationships with patients to provide a positive experience.
• Ability and confidence to present pricing and financing.
• Ophthalmic/optometric experience is preferred but not required.
• Proficient with standard office equipment and software (Word & Excel); multi-task comfortably; ability to work with a high degree of professionalism.
• Exemplary organizational skills; willingness to be cross-trained and fill in for other staff members.

Responsibilities:

• Liaison to patients; assist with completion of paperwork; create, update, and maintain accurate patient files; update database systems, schedule and confirm appointments as necessary.
• Assist patients regarding surgery dates, book patients for consultations and surgery, discuss pre and post-op instructions with patients.
• Discuss surgical cost with patients, based on their benefits, and answer questions about payment and financing.
• Handle timely follow-up to prospective, current and past patients.
• Prepare patient charts for surgery and provide caring help to patients before, during and after surgery.
• Collect surgery payments; process financing through financial software programs; maintain monthly and yearly financial reports.
• Ensure all patients, at all times, have a positive experience while in the office or on the phone.

Pay & Benefits:

• Competitive Pay Based On Experience
• Medical
• Dental
• Vision
• 401(k)
• Paid Time Off (PTO)
• Paid Holidays

If you meet the above requirements for our Surgery Scheduler position, please apply today!