• Supervises, develops goals, and trains Employee Services & HRIS Administrator employees in the department.
• Oversees the daily workflow of the employee services and employee relations part of the department.
• Provides constructive and timely performance evaluations, including goal setting and frequent follow-up.
• Handles discipline and termination of employees by company policy, consistently and kindly.

• Provides support and guidance to HR Front Desk Administrators, Employee Relations Manager, company management, and other staff when complex, specialized, and sensitive questions and issues arise; may be required to administer and execute routine tasks in delicate circumstances such as providing reasonable accommodations, investigating allegations of wrongdoing and terminations.
• Ensure follow-up of all employee relations issues are handled appropriately and legally through a tracking system.
• Works with Talent Acquisition to manage the onboarding process, which includes processing high-volume new hire / rehire paperwork online and coordinating with other divisions to ensure a positive onboarding experience for our internal guests (employees) and managers.
• Ensure legal file organization and maintenance into the HRIS, Time & Attendance, and E-Verify systems comply with state and federal laws.
• Ensure newly hired employees get onboarded with an orientation to the company, including guest service initiatives, OSHA compliance, etc.
• Drive & implement HRIS and systems strategies for the HR department to simplify and streamline administrative processes such as onboarding and employee change requests.
• Provide basic company information and HR systems training for new and returning managers.
• Provide frequent reporting analysis for various annual HR compliance reports & assist Benefits Manager and Talent Acquisition Manager with data they may need to complete their annual reports.
• Work with HRIS Administrator to align online systems to provide compensation parameters, build and organize employee files online, roll out review processes, and other HR functions online.
• Oversees employee disciplinary meetings, terminations, and investigations.
• Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance.
• Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
• Performs other duties as assigned.

• Excellent verbal and written communication skills with the ability to lead in a kind and confident manner.
• Excellent interpersonal, negotiation, and conflict-resolution skills.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks and delegate them when appropriate.
• Ability to act with integrity, professionalism, and confidentiality.
• Thorough knowledge of employment-related laws and regulations.
• Proficient with Microsoft Office Suite or related software.
• Proficiency with or the ability to quickly learn the organization’s HRIS (UKG) and talent management systems.

• Bachelor’s degree in Human Resources, Business Administration, or related field required.
• A minimum of 7 years of human resources experience and 3 years of HR management experience are preferred.
• SPHR, PHR, SHRM-CP, or SHRM-SCP is highly desired.

• Prolonged periods of sitting at a desk and working on a computer in the Snowbird Center offices.
• Must be able to lift 15 pounds at times.
• Must be able to access and navigate each department at Snowbird

Situated in the middle of the Wasatch, Snowbird is not only home to awe-inspiring views and mighty terrain, it is also home to employees equally as remarkable. Snowbird is continually looking for the best, those who share a passion for these mountains and the outdoors. Snowbird is a unique resort with distinct summer and winter seasons and offers full-time, part-time and seasonal positions.