Group Sales Associate Job at Wildlife Conservation Society
Job Description
Wildlife Conservation Society
Position Description
Department: Group Sales
Title: Temporary Group Sales Associate
Employment Type: Temporary
Status: Non-Exempt
Grade Level: Hourly
Pay Range: $17.00 per hour
Reports To: Assistant Manager
Schedule: Must be able to work 3-5 days per week including weekends and holidays.
Hours: 9:00am – 5:00pm
Position Summary
Promote sales and process all advanced bookings for 5 parks. Ensure that the value for money is maintained in every booking and a high standard of customer service is provided to all Group Sales internal and external customers while adhering to all standards and policies of the department and the organization.
Responsibilities
Responsibilities include but are not limited to:
Qualifications
Salary Range
$17/hour
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Wildlife Conservation Society
Position Description
Department: Group Sales
Title: Temporary Group Sales Associate
Employment Type: Temporary
Status: Non-Exempt
Grade Level: Hourly
Pay Range: $17.00 per hour
Reports To: Assistant Manager
Schedule: Must be able to work 3-5 days per week including weekends and holidays.
Hours: 9:00am – 5:00pm
Position Summary
Promote sales and process all advanced bookings for 5 parks. Ensure that the value for money is maintained in every booking and a high standard of customer service is provided to all Group Sales internal and external customers while adhering to all standards and policies of the department and the organization.
Responsibilities
Responsibilities include but are not limited to:
- Answer incoming Group Sales telephone lines for the Wildlife Conservation Society’s Zoos and Aquarium.
- Process all advance bookings for all parks.
- Ensure that customers are aware of the full range of products available at the individual parks, including special offers, promotions, and different up-sell items.
- Ensure that value for money is maintained in every booking.
- Ability to retain information
- Ensure that all customers are clearly made aware of all terms, conditions, and procedures that apply to their group booking.
- Assist customers with general inquiries relating to the various parks.
- Provide exceptional customer service and uphold high standards as they relate to courtesy, professional presentation, appearance and attitude both written and verbal.
- Support the sales strategy by assisting with outbound calls and telemarketing.
- Contribute positively to the sales team culture by developing mutually beneficial working relationships with all team members.
- All other relevant duties assigned by the Group Sales management team.
Qualifications
- High School Diploma or GED Equivalent.
- Excellent interpersonal, written, and verbal communication skills
- Excellent listening skills and the ability to ask probing questions, understand concerns, and overcome objections
- Strong work ethic and self-starter, able to effectively manage multiple priorities and adapt to change within a fast-paced business environment
- Must possess a professional and friendly attitude and be able to quickly develop a rapport with customers over the phone.
- Ability to learn and navigate new software quickly
- Ability to work with various levels of management as well as working with other departments.
- Highly organized and detail oriented.
- Prior sales and/or customer service experience preferred.
- Proficient in Microsoft Office Programs- Word and Excel a must, PowerPoint a plus. Knowledge of Gateway Ticketing System a plus.
- Bronx Zoo
Salary Range
$17/hour
Please Note :
apexdining.ca is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, apexdining.ca provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.