Malvern Treatment Centers is looking for a PRN Admissions Counselor II. Hours and shifts may vary.

Position Summary: The Admissions Counselor II provides telephonic and in person risk assessment and crisis intervention, initial contact with referral sources and potential patients, coordinates the referral and intake process, completes all required computer data entry, determines appropriate level of care, facilitates the admission process and maintains communication with referral sources, families, patients and unit staff. The Admissions Counselor II also assists the Physician by providing face to face clinical assessments, including the history of presenting illness, family dynamics and supporting psychosocial information.

Summary of Essential Position Functions:

• Identifies and provides written assessment of patients on admission and throughout treatment. Documents current needs/problems and past medical, psychiatric, drug and alcohol history. Assessment addresses bio-psychosocial needs. Completes a multi-disciplinary assessment when needed. Documents in electronic record as directed.
• Responds to and directs emergency situations as necessary.
• Greets family members and patients once they arrive. Escorts patients and family members to waiting room and explains to family members and patient the admissions process and services offered.
• Explains the consent and intake forms and obtains patient signatures for each form.
• Completes face to face assessment and intake interview and enters the information from the interview into the correct EMR fields
• Obtains insurance authorizations from the insurance companies, and documents the authorization information accurately and relays the information to the appropriate department i.e.- billing, utilization management, and nursing
• Informs patient and families of authorization or insurance recommendations.
• Communicates pertinent clinical information for unit hand-off
• Works positively and cooperatively with other team members to facilitate good patient care. This includes clear interdepartmental communication to include notification to nursing and clinical aides of expected admissions time and notification to nursing of the substance the patient is using. Patient code is created.
• Participates in continuing education (in- services & other trainings) to reach professional growth.
• Follows all infection control practices.
• Prepares and certifies the accuracy of the midnight census.
• Performs other duties as assigned.

Supervisory Responsibilities: May give direction and provide feedback on the performance of clinical aides.

Line of Promotion: From this position: Admissions Manager/Shift Supervisor

Qualifications: To perform this position successfully, an individual must be able to perform each essential duty satisfactorily. This position requires individuals that are client focused; team oriented; great interpersonal and communication skills; flexible to sudden changes in workload, emergency or staffing; dependable; problem solving skills; focused on compliance and performance quality. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment and Hazards: No hazardous conditions. Weather protected. No hazardous conditions. Protected from weather conditions. Risk of exposure to communicable diseases. Possible exposure to intoxicated, disruptive and agitated patients.

Physical Requirements: Ability to communicate verbally and in writing. Physical agility to manage patients. Push, pull and lift up to 40 pounds. Intermittent sitting, standing, walking, bending, and stooping. Drug and alcohol free as evidence by negative results of post-offer, pre-employment urine drug screen.

Education and/or Experience: Master’s degree in Counseling, Psychology or Human Services field, licensed RN or Masters in Social Work.

Technical/Computer Skills: MS Office, billing software, telephone, and other office equipment. EMR experience preferred.

Benefits: Medical, vision, dental, and life insurance options for Full Time employees. Staff are eligible for one on site meal per shift (free of charge!) 401k with company match!

• Malvern Institute provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.*