Dispatcher Job at EVO Transportation & Energy Services
Reporting directly to the Director of Operations, the Dispatcher will play a central role in ensuring operational success. This position requires strong communication skills, superb attention to detail, and a proactive approach to solving problems. This person will aid in resolving operational exceptions and will communicate directly with the company’s customer, notifying them of variances that will impact their operation.
Duties & Responsibilities
- Communicate and resolve operational exceptions with drivers and managers
- Proactively seek operational issues and work to resolve them
- Keep the USPS informed of any trip delays or failures
- Utilize Remote-Assist software to provide driver coaching, real-time driver issue resolution and driver support
- Ensure driver logs into TMS, accepts route, completes route, and logs off
- Document and escalate hardware and software TMS-related issues
- Communicate and work together with Site Manager and Operations Support Specialist to promote full TMS driver adoption
- Follow and maintain the culture and vision of the company
Qualifications
- Strong computer skills and a very high attention to detail
- Great interpersonal, telephone, written, and oral communication skills
- Excellent organizational skills and mastery of Microsoft Excel, Word, Outlook, and Teams
- Ability to prioritize tasks and structure workload to increase productivity
- Experience with Omnitracs One or AirWatch software preferred, but not required
- Ability to communicate with drivers and managers alike
- Bi-Lingual a plus but not required (Spanish)
Schedule
- Afternoon and evening shifts available
- Weekend shifts are required
#HP
Job Type: Full-time
Pay: $55,000.00 - $65,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- Weekend availability
Work Location: One location
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