Diagnostic Scheduler Job at Skagit Regional Health

Skagit Regional Health Mount Vernon, WA 98273

Job Category
Administrative

Position
Diagnostic Scheduler

Req Code
24264

Location
Skagit Valley Hospital

Job Summary
MISSION: To improve the health of our community, serving with compassion and respect, one person at a time. VISION: Working together, Skagit Regional Health will transform healthcare by improving access, service, quality and efficiency in support of our goal of a healthier community. The information described in this job description has been designed to indicate the general nature of the work performed. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Provides clerical, scheduling and/or minimal data entry in assigned department. Works effectively and cooperatively within the workplace. Location/Department specific competencies and tasks may apply.

Essential Functions
Ensure accurate and timely appointment scheduling is completed in accordance with established departmental guidelines and patients are notified. Index external order and upload at the point of scheduling. Coordinates appointments with the insurance authorization team. Coordinates with service areas in rescheduling patients. Perform front office clerical functions as needed. Answer and direct phone calls in accordance with departmental guidelines. Maintain ability to effectively utilize Microsoft Office (Outlook) and department specific software applications to perform work. Communicate effectively and cooperatively in the workplace. Actively contribute to the achievement of Quality Improvement and Lean Process Improvement activities. Complete all mandatory learning requirements in a timely manner. Attend and actively participate in all department, team and/or committee meetings. Comply with all Skagit Regional Health, department and location specific policies and procedures. Perform other duties as assigned by Supervisor or designee.

Education
High School diploma or GED required.

Experience/Training
Previous data entry experience preferred.

License/Certification
None required.

Other Qualifications
Effective verbal, written and interpersonal communication skills required. Must be able to effectively utilize Microsoft Office applications to perform work. Well developed problem solving, data entry and analytical skills required. Must be able to effectively prioritize workload amongst frequent interruptions with competing priorities. Ability to coordinate work schedule with requirements of position (may include overtime and weekend work).



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