Mobile Service Technician - Apprentice Job at Exotic Automation & Supply

Exotic Automation & Supply Grand Rapids, MI

General Summary:

Assists with the day-to-day operations of the Mobile Service Technician responsibilities ensuring delivery of excellent customer service. Related activities include, but are not limited to, being on-call 24 hours per day/7 days per week/365 days per year assisting with customer hose repair calls, truck maintenance, monthly reports, servicing assigned territory and soliciting new business and inventory maintenance on truck.

Essential Job Functions:

  • Responsible for assisting with developing, promoting, creating and maintaining sales corporately and within assigned territory.
  • Assists with hose and tube fabrication.
  • Promotes up-selling on products.
  • Assists with monthly reports.
  • Full knowledge of Parker products, offerings and other services that are available through the Company.
  • Responsible to uphold corporate image appropriate for a Sales Representative.
  • Responsible for assisting with assigned territory and for servicing all accounts and soliciting additional sales from these accounts.
  • Understands and follows all policies and procedures within the department and corporation.

Supplemental Job Functions:

  • Provides and supports a positive work environment.
  • Responsible for profitability of company and attaining goals and objectives set forth by the Board of Directors.
  • Participates in corporate on-boarding and orientation programs.
  • Performs other duties as assigned or requested.

Knowledge, Skills and Abilities Required:

  • High School Diploma (required).
  • Previous work experience (industrial sales environment preferred).
  • Customer orientation and ability to adapt to different types of personalities.
  • Excellent math skills.
  • Valid driver license and excellent driving record.
  • Beginner PC skills.
  • Ability to bend/lift and/or carry weight to industry standards.
  • Demonstrated problem-solving capabilities.
  • Ability to be on-call for 24 hours a day, 365 days per year.
  • Organizational skills required to prioritize, plan and coordinate work activities and resources in area of responsibility.
  • Interpersonal skills necessary to effectively communicate with associates, customers, business partners and management team.
  • Demonstrated teamwork approach with superiors, peers and subordinates utilizing skills in oral communication, active listening, written and oral directions and cooperating with and assisting others when needed.

Working Conditions:

  • Normal business office environment with regular (up to 100% of work time) exposure to noise, dust, office equipment and supplies.
  • Physical dexterity needed to bend, stretch, lift and reach.
  • Ability to sit or stand for extensive periods throughout the day.
  • Ability to perform basic office tasks using standard office equipment.
  • Ability to use a keyboard and computer.

Exotic is an EEO and drug free Employer.

Job Type: Full-time

Pay: $19.00 - $23.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Tuition reimbursement
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • On call
  • Overtime

Supplemental pay types:

  • Bonus pay

COVID-19 considerations:
Following CDC guidance.

Work Location: On the road




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