Dealer Sales and Support Manager Job at Xos, Inc.
Xos (NASDAQ: XOS) is an innovative electric vehicle company on a mission to decarbonize commercial transportation. Our zero-emission commercial vehicles and next-generation technologies empower fleets of Fortune 500 companies and positively impact our environment.
At Xos, we design vehicles from scratch, invent efficient and durable battery systems, write software to control the vehicle and its interactions with the driver, and entice fleet owners into an electrified future with groundbreaking service.
Xos is a people-focused company, and a great place to work! Perks include 100% covered employee health benefits, Betterment 401k, training, and growth opportunities, to name a few.
We are a team of passionate doers that have banded together to work on something we can be proud of, on a journey to a cleaner planet. We're go-getters, change-makers, and future-creators. Will you join us?
The Role
At Xos, we pride ourselves on delivering intelligent mobility, while delivering world-class service to our customers. The Dealer Sales and Support Manager will act as the first point of contact with Xos from our dealer partners on all required sales assistance. This individual will motivate and lead both Xos and our dealer partners to peak performance by qualifying and sharing leads, supporting their sales goals and connecting them to the appropriate parties on needs outside of their purview.
Responsibilities will include cultivating and growing relationships with Xos dealer partners and our shared customer base. In addition, the Dealer Sales and Support Manager will be responsible for driving Xos brand culture and performance accountabilities throughout our dealer network. This role will ensure that all dealer scorecard metrics are being met or exceeded and will take appropriate action in the event that they are not. In addition, this individual will have individual sales goals across the North American market as well.
Responsibilities
- Identify a strategy to ensure successful attainment of Xos direct and dealer partner sales goals annually
- Evaluates, schedules, and coordinates all sales training needs for Xos sales network
- Monitors all dealer scorecard progress and performance
- Prepares and reviews semiannual dealer partner performance reviews
- Develop and implement performance improvement plans in the event they are needed
- Seeks to understand consumer, industry, and category trends and translate insights into actionable business recommendations to meet business goals and objectives
- Working in partnership with all cross-functional Xos teams and partners accountable in this joint mission
Qualifications
- Bachelors or Associates degree in Business, Sales, Marketing, or similar discipline preferred
- Prior experience in the transportation industry, preferably in trucking
- Thinks outside the box and takes initiative
- Excellent judgment in solving critical problems
- Ability to adapt to a fast-changing environment
- Strong written and oral communication skills to clearly document and explain complex issues
- Experience in the automotive, or commercial truck industry
- Experience with G Suite, Slack, Asana, and Zendesk preferred
- Team player attitude
Xos is an Equal Opportunity/Affirmative Action Employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, pregnancy, sex, sexual orientation, gender identity, gender expression, national origin, age, genetic information, protected veteran status, disability, or any other basis protected by local, state, or federal law.
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