Customer Ambassador- Sales and Support- Coca Cola Consolidated Job at Coca-Cola Bottling Co. Consolidated

Coca-Cola Bottling Co. Consolidated Charlotte, NC 28269

Applying directly to our website will allow the recruiters to schedule interviews for you, please use the link below to apply directly:

https://careers.cokeonena.com/job-invite/132289/

Seeking outgoing and motivated individuals with Sales experience for our open positions of Inside Sales Representatives out of our Center of Support located in northeast Charlotte, NC

*** Bilingual candidates encouraged to apply ***

Must be available to work a 5-day work week from 8am-6pm. Saturdays will be required. May include Holidays.

We offer Quarterly Bonus Incentives, Stay Bonus, Weekend Shift Differential, Language Differential!

If you are looking to grow with a Company that offers a great working environment and provides opportunities for growth and development, now is your time to apply!

The primary focus of The Center of Support (TCOS) Inside Sales Representatives is to maximize the profitability of our clients’ beverage needs through strong relationship building. This role will also leverage the relationship to sell value and close brand, package voids, as well as expand flavor offerings, and influence myCoke (self-service online ordering portal) engagement and active adoption. Additionally, this position will require cross-collaboration within the organization. A successful Customer Ambassador – Sales and Support develops a partnership with our internal teammates and external customers to help maintain and grow market share, as well as our competitive advantage. This is accomplished through key activities like Sales and Marketing Campaigns (Calls, Emails, and Chats) Customer Engagement Initiatives including myCoke activities Sales and Support Services for Existing Customers.

Duties & Responsibilities

  • Seeks to sustain and grow customer beverage portfolio and prescribed sales goals through identifying beverage gaps and opportunities, and focusing on customer needs-based selling and promotional activities; including sales, support, and customer engagement activities (primarily focusing on myCoke), works to increase sales and the development of customer accounts through value-added conversation, relationship building, and understanding customer needs across various lines of business needs (including outbound campaigns, incoming calls, chats, and emails)
  • Identifies and finds resolutions for customer issues; finds diplomatic ways to de-escalate those issues and resolve situations effectively for both internal and external customers
  • Focuses on customer engagement, centered around enhancing and addressing myCoke (ordering and technology platform) adoption and ordering behaviors. Provides general sales support including troubleshooting, answering questions, resolving issues, technical support, etc.
  • Develops relationships with local field teams (sales and operations), delivery, and equipment services support team members to effectively serve customers and meet business needs

Knowledge, Skills, & Abilities

  • Excellent written and verbal communication skills with the ability to influence others required
  • Ability to demonstrate appropriate business etiquette and emotional intelligence
  • Advanced problem-solving skills
  • Strong planning and organizational skills
  • Has advanced computer literacy with demonstrated experience keyboarding (speed and accuracy), as well as MS Office Suite
  • Preferred sales experience and/or high business acumen support B2B
  • This position interacts with customers, internal teammates, business partners, and various members of CCCI leadership

Minimum Qualifications

  • High school diploma or GED
  • Knowledge acquired through 1 to up to 3 years of work experience

Preferred Qualifications

  • Inbound Sales
  • Outside Sales
  • Account Management

#salesrep #account_manager #inside_sales #insurance #agent #coldcalling #sales_manager

Work Environment

Office Environment

Coca-Cola Consolidated, Inc. is an Equal Opportunity Employer.

Job Type: Full-time

Pay: $19.00 - $21.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • Weekend availability

Supplemental pay types:

  • Bonus pay

Ability to commute/relocate:

  • Charlotte, NC 28269: Reliably commute or planning to relocate before starting work (Preferred)

Work Location: One location




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