Organization Overview

Since 1981 CHRIS 180 has been dedicated to healing and recovery for children, youth, adults, and families and is a growing $40 million organization with over 400 employees. CHRIS 180 services include counseling for the community at large; school-based mental health counseling; comprehensive wraparound services; homes for abused, neglected foster children with emotional and behavioral problems who are in state custody and for unaccompanied children in federal foster care; supportive housing for single and parenting young people, ages 17 – 24 who are homeless or aging out of foster care; in-home services and community programs that strengthen families; outreach, drop-in and community housing for older teens, young adults and families with children experiencing homelessness; services in community centers and partnerships with afterschool providers; an adoption program for children in foster care; teen and gun violence reduction programming; and, training for professionals, human service workers, educators, volunteers, individuals who work within the community, in hospitals, other organizations and with children, youth, adults, and families. The goal for all services is to unlock the potential that resides in each person to help them build resiliency and become self-sufficient, contributing adults who have the skills to navigate life’s challenges. Numerous partnerships support this work.

Position Description

This position consists of rehabilitative, environmental support and resource coordination considered essential to assist a consumer/family in gaining access to necessary services and in creating environments that promote resiliency and support the emotional and functional growth and development of the consumer/family.

Role and Responsibilities

The primary duties include but are not limited to the following:

Provide positive role-modeling to consumers/families;

• Promote self-esteem
• Promote healthy boundaries
• Promote good hygiene and appropriate personal appearances among youth and young adults
• Reinforce socially acceptable behaviors (ex: manners, eating habits, safety)
• Teach and reinforce thoughtful decision-making skills
• Supports in making positive change through motivational interviewing

Coordinating Services and Collaboration

• Make necessary referrals to meet consumers’ health, well-being, education, mental health, and employment needs (i.e., Department of Public Health, Department of Family & Children Services, Georgia Department of Labor, employment staffing agencies, local colleges, and tech schools, etc.)
• Participate in Team Meetings for all consumers/members/residents/young adults
• Collaborate and communicate with other programs in the CHRIS 180 continuum in the provision of services to consumers
• Collaborate and consult with other providers and entities in the provision of best care services to consumers
• Attend monthly RBWO meetings or provide progress in areas for a counseling summary for group home consumers
• Advocate on behalf of consumers with other agencies to include coordinating services
• Monitor the provision of services provided

Specific services to consumers

• Contact must be made with consumers receiving Community Support Services a minimum of twice each month. At least one of these contacts must be face-to-face and the second may be either face-to-face or telephone contact depending on the consumer’s support needs and documented preferences of the family
• At least 50% of service units must be delivered face-to-face with the identified consumer receiving the service
• At least 80% of all face-to-face service units must be delivered in non-clinic settings over the authorization period
• Demonstrate exceptional engagement skills in providing trauma-focused mental health treatment to a target consumer population
• Provide evidence-based trauma-informed individual treatment to consumers of all ages who meet the criteria for trauma services
• Manage caseload and number of consumers on caseload is based on the frequency of sessions
• Identification, with the consumer, of strengths that may aid in achieving resilience, as well as barriers that impede the development of skills necessary for age- appropriate functioning in school with peers and with family.
• Support to facilitate enhanced natural and age-appropriate supports
• Coach caregivers in supporting consumers through understanding the stages of change
• Assistance in the development of interpersonal, community coping, and functional skills (including adaptation to home, school, and healthy social environments)
• Encouraging the development and eventual succession of natural supports in living, learning, working, and other social environments
• Assistance in the acquisition of skills for the consumer to self-recognize emotional triggers and to self-manage behaviors related to identified stressors or symptoms
• Assistance with personal development, school performance, work performance, and functioning in the social and family environments through teaching skills/strategies to ameliorate the effect of behavioral health symptoms
• Assistance in enhancing social and coping skills that ameliorate life stresses resulting from the stressors or behavioral symptoms
• Assistance to consumers and other supporting natural resources with illness understanding and self-management
• Assist the consumer/family in managing or preventing crisis situations
• Use preventative intervention techniques when needed to prevent injury (to self or others)
• Service and resource coordination to assist the consumer and family in gaining access to necessary rehabilitative, medical, social, and other services and supports
• Must be willing to work in the community neighborhoods, the home, schools, and public housing communities
• Must be flexible in providing additional services for programs/contracts/grants
• Maintain detailed files, documentation, and billing requirements in a timely manner in accordance with CHRIS 180 policy and compliance standards
• Attend and participate in all meetings and supervision as required and in accordance with CHRIS 180 policy and procedures
• Adhere to CHRIS 180 Code of Conduct, Code of Ethics, and GA Code
• Maintain consumers’ confidentiality
• Support and maintain an environment of emotional and physical safety for consumers, staff, and other stakeholders at all times
• Demonstrate exceptional customer service
• Maintain certifications/training and provide information to HR and training in a timely manner

Qualifications/Competencies

• High School Diploma or higher degree in behavioral health or related field; experience preferred
• An understanding of the concepts of childcare
• Skilled in assisting and maintaining consumers in their family homes and community
• Ability to effectively relate to consumers, parents/custodians of all social, economic, ethnic, and educational backgrounds with firmness, fairness, and concern
• Solid decision-making ability as related to the safety and well-being of consumers, families, community, and staff
• Be guided by precedent and established policy and procedure in decision-making; be required to analyze and react to difficult situations, often while under considerable stress and pressure
• Be dependable, emotional stability, and physically capable. This position requires some physical functions that are essential to satisfactory performance of the outlined job responsibilities (i.e. sitting, standing, walking, driving, speaking, hearing, and the ability to physically restrain; when necessary)
• Ability to recognize when assistance and consultation is needed
• Ability and/or experience in working with severely emotionally disturbed children, adolescents and their families Must be free to travel as the position demands
• A valid driver’s license in the State of Georgia
• Must be at least twenty-one (21) years of age

Other

The ideal candidate will possess the following:

• Technical expertise that allows well-informed decisions, usage of available tools and resources and training to execute job responsibilities
• Accountable for work being completed accurately and in a timely manner as well as following up as needed
• Ability to collaborate with other staff to ensure best practices and sound decisions
• Ability to communicate using appropriate tone when corresponding verbally or written (as well as proper usage of grammar and spelling)
• Ability to adapt and adjust to the course and be open to new ideas
• Ability to manage workload by having a clear understanding of task/project and set realistic timelines and goals
• Commitment to our vision and mission should be demonstrated in work

Schedule

This is a full-time position and 40 hours weekly which may include evenings and/or weekends depending on the client’s needs. Flexibility is required as client/site needs vary across the agency. This position requires the employee to work at least two evenings per week.

Benefits we offer:

• Health Insurance
• Dental Insurance
• Vision Insurance
• Short and Long Term Disability
• Basic and Voluntary Life Insurance and AD&D
• Employee Assistance Program
• Flex Spending Account
• Health Savings Account
• 403(b) Plan
• Paid Time Off

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, stand, and reach with hands and arms. The employee is occasionally required to lift and/or move up to 20 pounds. The employee must have reliable transportation as cases will be assigned throughout the Metro Atlanta area.