POSITION SUMMARY

The Clinical Dietician is responsible for the nutrition care of patients, residents, and community. Assists the Food and Nutrition Services Director in giving direction, training, motivation, and guidance to Food and Nutrition Service Associates to accomplish established standards to meet or exceed customer satisfaction.

$2K SIGN-ON BONUS OFFERED!

Pay: $70K - $75K

The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant’s education, experience, skills, abilities, geographic location, and alignment with market data.

Benefit Information:

ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM 2023 Employee Benefits | Staff & Management

POSITION RESPONSIBILITIES:

• Knows who all their customers are and initiates and maintains positive relationships with them; always promotes a customer service mindset with both internal and external customers. Responds to all requests from customers with a can-do attitude. Follows up on requests with a sense of urgency
• Initiates and maintains positive relationships with administrative leadership and internal department directors, physicians, nursing, and staff to build a strong, cohesive team
• Develops, facilitates, and monitors the process for customer service improvement initiatives and suggest new methods that lead to better service
• Completes all required ABM Healthcare Support Services weekly and monthly reports in a timely manner; presenting information to be submitted in a neat and professional format.
• Monitors training programs to ensure compliance and completion within given time frames; conducts in-service training as required
• Follows Universal Precautions/Infection Control Procedures
• Demonstrates understanding of HIPPA Privacy Act; maintains confidentiality of patient information
• Actively participates in customer service improvement initiatives and suggests new methods that lead to better service
• Develops/coaches department associates to ensure potential is reached by providing feedback, suggesting ways for them to improve skills or build relationships with peers, hospital staff, patients, and customers
• Promotes departmental TQM/Customer Service initiatives; makes rounds on patient units to meet with nursing and patients/residents to exhibit care and assess if their meal expectations/nutritional needs are being met
• Proactively reports pertinent feedback to Food and Nutrition Services Director in a timely manner
• Develops menus with Chef and Director and signs off on nutritional adequacy
• Ensures that all required ABM Healthcare Support Services nutrition and patient/resident SOPs are in place; facilitates implementation of department policies and procedures to ensure programs meet goals
• Directs staff on the proper use of all automated/manual diet office systems and takes corrective action as needed
• Ensures that nutritional supplements and diet office equipment are ordered as needed and stays within budget
• Documents appropriate patient/resident nutrition care in medical record
• Assesses nutritional status per standards of care/nutrition diagnosis charting; evaluates appropriateness of diet orders; plans appropriate nutrition intervention using Nutrition Care Process
• Selects appropriate nutrition education materials for clients
• Ensures compliance with regulatory agencies
• Maximizes medical nutrition therapy reimbursement
• Develops and implements in-service programs according to procedure; teaches ServSafe® classes to associates along with Chef or Director
• Ensures temperature records are maintained per policy and procedure for tray assembly area
• Demonstrates ability to complete all diet office job tasks and work in absence of staff to maintain services if needed.
• Assists with hiring and training new employees – interviews candidates for dietitian positions, ensures new dietitians are instructed on facility documentation and other nutrition and patient/resident services SOPs. Completes probationary evaluations per facility procedure.
• Periodically audits menu accuracy; use of standardized recipes; and safe food handling guidelines.
• Routinely evaluates (tastes) food products with chef/director
• Periodically checks that meal service is provided at designated times in patient/resident areas.
• Periodically monitors patient tray assembly to ensure proper food handling, appropriate food temperatures; portioning of items on plates/trays
• Assists with department and annual facility training programs as assigned by Director; conducts in-service training with nutrition team
• Demonstrates understanding of Age-Specific Characteristics for population served through age-appropriate communications and care
• Participates in facility community service events or does volunteer work in community
• Performs other duties as assigned or requested.

KNOWLEDGE, SKILLS & ABILITIES:

• Undergraduate Degree in Nutrition; internship and/or equivalent work experience acceptable
• Two to three (2-3) years’ work experience in a healthcare environment
• Licensed or certified status as a Registered Dietitian
• Good communication skills both written and verbal
• Completion of Sanitation Certification Course desirable
• Knowledge of MS Office including word, excel, outlook and powerpoint

The Company may require that the successful candidate hired for this position be fully vaccinated for COVID-19, if and to the extent permitted by applicable law. The Company will make exceptions for medical, sincerely held religious belief, or other legally required exceptions.