Job#: 1311365

Job Description:

Support a robust Microsoft based network running Windows 10/11 and Microsoft Office 365, MS Teams, etc. Basic Desktop and Networking support knowledge on Windows Operating systems, OS error conditions, IPConfig Command, Active Directory, DHCP, DNS and Group policy. PC Desktop, Laptop and Tablet expertise needed to perform the duties of this position. Mac experience is a plus. Under the guidance of IT representatives, duties may include some or all of the following: receiving assets, moving equipment within and/or between facilities, staging equipment for build/image activity, interviewing clients as part of pre-deployment asset discovery, execute against the deployment plan, executing equipment replacement activity, updating asset management system to reflect work performed, reporting and monitoring daily activity, installing and maintaining PC hardware and software, troubleshooting network usage and computer peripherals, perform data transfer and recovery, resolve network communication problems independently, e-mail administration, preparing assets for disposition, other administrative duties.
Skills Required: Minimum 2 years experience with PC support, including deployment. Minimum 2 years experience with PC hardware troubleshooting and repair. Well-versed in installing windows, software, applications. Minimum 1-year experience with direct client interaction and proven customer service. Ability to follow written and verbal instructions. Adaptable to change in process or required activities. Attention to detail. Demonstrated ability to read and understand technical manuals and schematics. Quick learner. Proven ability to manage multiple tasks simultaneously while maintaining quality results. Professional appearance and behavior, including punctuality. Manage incoming and outgoing assets. Prepare systems for deployment. Scan existing asset for applications and settings. Interview clients to identify special considerations and other settings. Use KP tools to execute PC activity. Collaborate with teammates to identify process improvements. Escalate quickly when issues arise. Assist other technicians as needed. Extensive experience in profile management and data transfer. Advanced user of Microsoft Office Applications (Word, Excel, PowerPoint, and Access). Known for working efficiently with minimal supervision. Committed to learn and relate technical concepts promptly.
ONSITE required
Please email resumes to tjbecker@apexsystems.com

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at employeeservices@apexsystems.com or 844-463-6178.

Employee Type:
Contract

Location:
Hyattsville, MD, US

Job Type:
Engineering and Technicians

Date Posted:
November 30, 2022