Are you interested in giving back to your community? Now is the time to join one of the top non-profits of its size in Oregon. South Coast Business Employment Corporation is looking for a volunteer to help our growing population of seniors with medical insurance under our SHIBA program. Below is the position description. We hope you will join us in serving the community.

Position Summary:
SHIBA is a program of the Department of Consumer and Business Services (DCBS). Its purpose is to administer a State Health Insurance Assistance Program (SHIP) in Oregon, regulated by the federal Administration for Community Living (ACL). SHIBA trains volunteers statewide in the following areas: Medicare Parts A and B, Medicare Supplements (Medigap), Medicare Advantage, Medicare Part D, Medicare Fraud & Supplements (Medigap), Medicare Advantage, Medicare Part D, Medicare Fraud & Abuse; and educates about long-term care insurance, other types of health insurance, and health insurance related issues.

SHIBA assists DCBS in fulfilling its obligation to protect the insurance buying public through one-on-one counseling, consumer educations, and referral services.

The purpose of this position is to coordinate the activities of local community volunteers. The position reports directly to the sponsoring organization and SHIBA Field Officer.

Principal Responsibilities (Essential Functions**):

• Recruit, qualify, train, and organize SHIBA volunteer counselors.
• Host, as needed, a New Volunteer Training conducted by the State SHIBA staff.
• Track volunteer certification process and periodically evaluate volunteer performance.
• Conduct regularly scheduled meetings with volunteers. Meetings may be in-person, teleconference, or a combination of both. Provide volunteers with on-going training and support.
• Provide or arrange private space for volunteer trainings, counseling clients, and record-keeping.
• Schedule one-on-one counseling appointments.
• Coordinate and maintain program record keeping, including adherence to Oregon SHIBA Security Plan.
• Publicize SHIBA program services.
• Coordinate quarterly Client Contract and Public and Media from reporting via direct data entry into the SHIP NPR website, per ACL guidelines.
• Attend monthly State SHIBA meetings and act as liaison for the sponsor.
• Perform all other administrative functions within the program including quarterly/recurring reports, budget management, and other functions as directed.
• Submit annual Resource Report and semi-annual Claim for Reimbursement to central office, per ACL guidelines.

Job Title: Volunteer SHIBA Coordinator
% Effort or Weekly Hours: 10 per week
Salary: N/A
Reports to: Senior Services Manager

About Us:
South Coast Business Employment Corporation (SCBEC) was incorporated in 1982 under IRS code 501(c)(3) private nonprofit and currently serves Coos, Curry, Douglas, Marion & Yamhill counties in Oregon. Our Vision: Thriving people living in vibrant communities.

• Equal Opportunity Employer
• This position/project is funded by SHIBA

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