Virtual Customer Service Representative Job at Call Control, LLC
Calling all students with flexible schedule needs! Call Control is looking to add several virtual team members to our vibrant customer service team. It’s time to break up with your typical 9 to 5 and telecommute with a company that cares.
All team members enjoy the following benefits:
- Paid training.
- Daily, weekly, and monthly competitions.
- PAID holidays off including your birthday!
- A fantastic work/life balance. All team members work 5-day workweek.
- Starting wage is 11.00 per hour
- A management staff who cares about your personal and professional growth.
- Full-time opportunities available after review
Job Duties:
- Field inbound calls on behalf of dealership clients and assist customers.
- Project a friendly and helpful demeanor while communicating with customers in order to provide exceptional customer service.
- Work efficiently and effectively in a team-based environment.
- Schedule service appointments and answer basic inquiries as needed.
- Gather and update customer and vehicle information.
- Address customer inquiries and concerns to meet dealership and manufacturer objectives.
- Conduct outbound calls following a pre-designed script (service/sales follow-up).
- Strictly adhere to all company direction related to the National Do Not Call List and Privacy Acts.
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