Job Summary

Provide comprehensive support to the Quality Assurance and Accreditation Branches within the Standards and Evaluation Division (SED).

Education/Degree

Requires Associate’s degree.

Experience

· Requires three years of experience in direct delivery of instructions.

· Experienced in a military academic training environment.

· Able to clearly communicate, present materials in a confident manner, and articulate.

· Able to learn and become familiar or proficient with Qualtrics survey system.

· Be proficient in the basic Microsoft Office Suite (Word, Excel, and PowerPoint) and familiarity with Adobe Acrobat Pro.

Job Details

· Collect, analyze, and evaluate accreditation, affiliation, and quality assurance data. Create trend reports concerning data collected and make recommendations based on results.

· Interact daily with METC academic programs to schedule End of Program (EOP), Quality of Life (QOL), and Anytime Student Feedback Survey (ASFS). Report information obtained from surveys to the Quality Assurance (QA) NCOIC and SED Chief weekly.

· Perform data entry using word processing, spreadsheets, or database Commands, and format material as required. Prepare graphic exhibits using software for presentations and agendas.

· Facilitate Classroom Standards and Compliance Checklists (CSCC) with METC programs annually; contact with Program Directors for scheduling shall be required.

· Required to learn functional areas and responsibilities to brief at METC orientations monthly.

· Assist in conducting Quality Assurance Review (QAR) by coordinating and conducting briefings with scheduled programs, providing data for return and review, arranging appointments for interviews and finalizing the executive summary (EXSUM).

· Assist SED with data to develop goals, objectives, and strategic plans. Provide graphical data to demonstrate trends and other statistical data to users at the program level and senior executives.

· Resolve customer complaints within five business days.

_Position descriptions serve as a guideline and may not be construed as a guarantee of employment. Summit is an at-will organization.

Summit is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. VEVRAA Federal Contractor. Summit gives preference to protected veterans._

Job Types: Full-time, Contract

Pay: $1.00 - $2.00 per hour

Benefits:

• 401(k)
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• Master's (Preferred)

Experience:

• direct delivery of instructions: 3 years (Preferred)

Work Location: One location

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