Tieh Program Manager Job at Southern California Health and Rehabilitation Program (SCHARP)

Southern California Health and Rehabilitation Program (SCHARP) Los Angeles, CA 90008

TIEH PROGRAM DIRECTOR

Treatment for Individuals Experiencing Homelessness Program

OVERALL RESPONSIBILITIES: Under the direction of the Clinical Director,
the Program Director oversees services provided to all individuals open under TIEH
program. The program director supervises the TIEH staff to ensure quality service
delivery and meeting the contract obligations for TIEH. The program director also
coordinates and provides oversight to the administrative functions that impact all
TIEH services.

EDUCATION:
1. Master’s degree in Social Work or related field.
EXPERIENCE:
1. Must have at least 2 years’ experience providing mental health services.
2. Experience with SAMHSA grants preferred but not required.
SPECIAL SKILLS AND KNOWLEDGE:
1. Ability to provide leadership to clinical and administrative staff
2. Must be able to successfully complete Live Scan screening with no negative
indicators.
3. Basic computer skills and literacy are required to use the agency electronic
health record. Staff must be able to logon, type, use a mouse and negotiate
through various screens or windows to complete daily chart documentation or
supervision requirements.
4. Ability to respond quickly, effectively and with equanimity to member crisis
and life situations.
5. Ability to communicate well verbally and to articulate treatment model.
6. Excellent written and verbal skills.

7. Knowledge of specialty mental health services, including targeted case
management and rehabilitation services, as well as housing, substance use,
employment and peer services, and services to individuals experiencing
homelessness.
8. Ability to work as a team member and to work with other agencies,
collaborators, and community resources.
9. Must have valid California Driver’s license and the availability of a care with
adequate insurance.
DUTIES
1. Supervises and provides oversight for assigned staff (comprised of case
directors, peers, and substance use specialists) assisting them in identifying
barriers to achieving program goals and developing recovery-oriented solutions
for client problems and needs.
2. Meets weekly with the staff to ensure they receive adequate orientation to their
position, ongoing information, support, and resources to carry out the duties of
their job. Assist staff in identifying barriers to achieving program goals and in
developing solutions to overcome barriers.
3. Oversee and participate in implementation of federal SAMHSA identified
program goals and Evidenced Based Practice (EBP) interventions, treatment
strategies, practices, and service elements to improve outcomes for the
population served.
4. Establish and monitor systems to ensure clinical assessments, corresponding
updates, treatment plans, and outcomes measures are completed according to
SAMHSA rules and regulations and reported in federal SAMHSA data entry
systems.
5. Ensures staff team members document all services provided and ensure
documentation is completed and submitted in a timely manner.
6. In conjunction with the SCHARP Management Team, plans and implements
relevant in-service training for the staff; provides in-service training and
identified outside resources as needed.

7. Follows the agency’s personnel policies when in the process of hiring,
disciplining, and terminating staff. This includes the involvement of the
Clinical Director and the Human Resources Director.
8. Work as a team with relevant inter/intra agency teams such as the SCHARP
housing department, Department of Probation, and psychiatrists to provide
consistent services.
9. Meet all documentation standards in the client record.
10. Follows up on any client grievances, following SCHARP policies and
procedures.

11. Ensures systems/procedures are maintained, implemented or developed to
support administrative functions such as; time sheets, check requests, staff
schedules, vehicle check out, and other performance measures are entered
timely.
12. Coordinate and manage all referrals submitted to the program and assign cases
to appropriate staff in a timely manner. Request and review referral information
from appropriate sources ensuring applicants meet program eligibility criteria.
Monitor and maintain a list of all clients referred and maintain record of
disposition of all clients in real time. Ensure timely opening of cases.
13. Conduct quarterly reviews of all open cases to ensure that there is a steady flow
of clients transitioning out of the program once program goals have been met.
Conduct monthly case reviews regarding high risk/high need clients for
disposition.
14.
15. Knowledge of program services contract-budgetary responsibilities and how to
motivate staff in meeting deadlines and contracted services provision.
16. Participates in the Quality Assurance and Utilization Review Committees,
ensuring that all client cases are reviewed in a timely manner.
17. Meets bi-weekly with the CEO to provide updates on all aspects of the
program.. Ensure all TIEH protocols are being qualitatively followed and
report to CEO

18. Attends and participates in all pertinent SCHARP and federal SAMHSA
meetings.
19. Other Administrative and clinical duties as assigned.

Job Type: Full-time

Pay: $80,000.00 per year

Schedule:

  • 8 hour shift
  • Monday to Friday

Ability to commute/relocate:

  • Los Angeles, CA 90008: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

  • PMP (Preferred)

Work Location: One location




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