THE COMPANY
FEVO’s mission is to make shopping feel human in a virtual world. We do that by building innovative, intuitive checkout experiences that allow shoppers to interact with friends and followers throughout the purchase process. Our team is made up of innovators and self-starters who move fast, have fun and harbor a deep-seated hatred of the status quo. All in a day’s work.
THE JOB
We’re looking for an
entry-level Ticket Operations Associate to join our team. The Ticket Operations Associate will get into the full business of how Fevo runs behind the scenes. They will assist our team leads with processing orders and ensuring the best consumer experience by responding to customer inquiries. They will work closely with the rest of the team to ensure that our clients and customers have the best experience possible. This is a great opportunity for anyone interested in kick-starting their career by working for a sports and entertainment tech company with a fast-growing, highly entrepreneurial mindset. There are opportunities to grow with the company and specialize within different veins of the operations team. This position requires rotating hours M-F (between 9am and 6pm ET) to ensure coverage and occasional, rotating weekend coverage.
There is
no such thing as a “typical day” here at Fevo (and that’s how we like it!) but here are a few things you will be accountable for on any given day:
- Working directly with our customers regarding any questions they have about our platform: purchasing, fulfillment, sharing, etc.
- Communicating with other departments within Fevo to gather information, and relaying that information to customers
- Ensuring customers can access what they purchase and fulfilling orders successfully
- Supporting our Partner Solutions team to assist with any client requests
- Troubleshooting technical issues and providing feedback to our engineering team to help enhance our product
DOES THIS SOUND LIKE YOU?
- You have a college degree from an accredited school
- You have previous experience working within ticketing/sports/entertainment (required!)
- You have strong technical skills, especially working with Macs
- You are obsessively organized and have great time management skills
- You are self-motivated and perform with a high level of precision and sense of urgency while also being able to multitask
- You are a team player to the bone—there is no task too big or small
- You have a natural and acute attention to detail, nothing gets by you
- You have great communication skills and lots of discipline
- You’re cool as a cucumber and maintain a positive attitude
WHAT'S IN IT FOR YOU:
- Stock option program
- Robust insurance coverage
- 6 months paid parenthood leave
- 2 weeks paw-ternity leave
- Unlimited PTO
- NYC HQ in the heart of Meatpacking District
- Flexible work location (work remotely, in NYC HQ, or hybrid approach)
- Complimentary Wellness programs
- Abundant FEVO swag
FEVO provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
To Staffing and Recruiting Agencies: Our company does not accept unsolicited CVs or applications from agencies. We are not responsible for any fees related to unsolicited CVs or applications and explicitly reserve its right to contact candidates presented in such unsolicited CV or application.
Please Note :
apexdining.ca is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, apexdining.ca provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.