Alliant Insurance Services is one of the nation’s largest and fastest-growing insurance brokerage and consulting firms. We operate through a network of specialized national platforms and local offices to offer our clients a comprehensive portfolio of solutions built on innovative thinking and personal service. Alliant is changing the way our clients approach risk management and benefits, so they can capitalize on new opportunities to grow and protect their organizations.

More information is available on the company's website at: www.alliant.com.

SUMMARY

Responsible for overseeing all aspects of the day-to-day service staff, including coaching and mentoring unit managers and service staff members.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Participates with producer and operations in planning department goals and objectives;
• Manages staff including; motivating/mentoring staff, providing employee training and development, conducting performance reviews and performing disciplinary action as appropriate;
• Assesses personnel/staffing needs and prepares personnel requisitions;
• Conducts new hire interviews and makes hiring decisions;
• Schedules and facilitates regular staff meetings;
• Assists unit managers with workflow analysis and problem solving;
• Ensures compliance with company guidelines and internal audit standards;
• Partners with sales team to understand service needs and provides solutions;
• Maintains regular communication with VP Operations, Unit Managers and other Staff Managers;
• Communicates with other departments regarding staff issues;
• Reviews financial statements and investigates discrepancies;
• Participates in ongoing leadership training and development;
• Complies with agency management system data standards and data integrity (enters and maintains complete and accurate information);
• Other duties as assigned.

QUALIFICATIONS

EDUCATION / EXPERIENCE

Bachelor’s degree or equivalent combination of education and experience

8+ years related work experience, including 5 years management experience

Valid insurance license

Must continue to meet Continuing Education requirements for license renewal

SKILLS

Excellent verbal and written communication skills

Ability to work within a team, lead a team and foster teamwork

Excellent customer service skills, including telephone and listening skills

Good problem solving and time management skills

Proficient in Microsoft Office Suite

We are proud to provide comprehensive, high quality employee programs to meet employees’ needs now and in the future, including a very competitive financial package. We encourage you to explore what we have to offer.

For immediate consideration for this position, please click on the “Submit Resume” button.

Alliant Insurance Services, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, age, religion, gender, sexual orientation, gender identity, national origin, disability, protected veteran status or any other protected status.

If you are applying for a job and need a reasonable accommodation for any part of the employment process, please call our Career Center at 1-877-901-9473 and let us know the nature of your request and contact information.

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