Who is Taco Bell?

Taco Bell was born and raised in California and has been around since 1962. We went from selling everyone's favorite Crunchy Tacos on the West Coast to a global brand with 7,500+ restaurants, 350 franchise organizations, that serve 42+ million fans each week around the globe. We're not only the largest Mexican-inspired quick service brand (QSR) in the world, we're also part of the biggest restaurant group in the world: Yum! Brands.

Much of our fan love and authentic connection with our communities are rooted in being rebels with a cause. From ensuring we use high quality, sustainable ingredients to elevating restaurant technology in ways that hasn't been done before… we will continue to be inclusive, bold, challenge the status quo and push industry boundaries.

We're a company that celebrates and advocates for different, has bold self-expression, strives for a better future, and brings the fun while we're at it. We fuel our culture with real people who bring unique experiences. We inspire and enable our teams and the world to Live Más.

And all of that comes with fun, year-round events like recess at work, holiday and cultural festivities, our annual Art Show that benefits the Taco Bell Foundation, and random recharge days – just to name a few. We truly believe that where you work matters and taking care of our employees matters as much to us as taking care of our fans.

At Taco Bell, we're Cultural Rebels. Want to join in on the passion-fueled fun? Learn more about the career below.

About the Job:

The Taco Bell social team is an industry-leading group that develops and builds a breakthrough brand presence, innovative programs and leading community engagement for Taco Bell across social channels and platforms. As the Social Media Coordinator, this role is responsible for leading the community engagement execution designed to build awareness for Taco Bell, drive restaurant visits and fuel the Taco Bell cult. Reporting directly to the Associate Manager, Social Strategy, this role will focus primarily on the following:

The Day-to-Day:

• Be a critical part of the Social Team that sits at the center of Taco Bell campaigns and communication - creating a creative, innovative approach to the work.
• Publish content across all channels via Sprout Social or channel direct
• Build brand love and engage directly with the Taco Bell community on key channels
• Respond to customers' comments in a timely and on-brand manner
• Support the execution of social media campaigns and social media calendar
• Partner with the wider social media team to ensure creative is suited for the channel it is being posted to, adheres to best practices and has been through a QA process
• Provide timely updates of key wins, interesting conversations and general sentiment to help ongoing reactive briefs and copy to be as relevant as possible
• Mine for user generated content and brand mentions to leverage within content calendar
• Constantly feeding into the identification of key culture, trends, moments or pop culture relevant to Taco Bell
• Flag opportunities for the brand to get involved in cultural conversations and suggesting creative ways to do so
• Respond to consumers in creative ways with engaging copy native to various social media platforms that fully reflects the brands tone of voice and leaning on the wider team for support when needed
• Assist the team with asset management, calendar management, link creation and tracker management
• Stay current on creative, social best practices, trends and platform innovations.

This role demands fluency in the social landscape. With an unparalleled pace and volume of creative development, this role requires great mental flexibility, ability to juggle under intense deadlines and a capacity to thrive and collaborate under pressure.

Is This You?

• 1-3+ years experience working in social media
• Proven work experience as a community manager
• Knowledge of all social platforms and current trends
• Knowledge and understanding of relevant social media platforms, their requirements and best practices
• Experience in delivering engaging social media posts
• Experience in social media posting
• Experience in social media monitoring and reporting
• Willingness to remain up-to-date regarding the latest industry developments
• Strong communication skills and impressive attention to detail
• Brings a cool, calm and collected approach to problem-solving
• Has a real passion for social media and internet culture
• Well organized with a strong attention to detail

Why Taco Bell?

We truly believe that where you work matters, and we know a thing or two about what makes employees happy. Join us on our mission of feeding people's lives with más!

Work-Hard, Play-Hard:

• Onsite childcare through Bright Horizons
• Onsite dining center and game room (yes, there is a Taco Bell inside the building)
• Onsite dry cleaning, laundry services, carwash,
• Onsite gym with fitness classes and personal trainer sessions
• Up to 4 weeks of vacation per year plus holidays and time off for volunteering
• Tuition reimbursement and education benefits
• Generous parental leave for all new parents and adoption assistance program
• 401(k) with a 6% matching contribution from Yum! Brands with immediate vesting
• Comprehensive medical & dental including prescription drug benefits and 100% preventive care
• Discounts, free food, swag and… honestly, too many good benefits to name

At Taco Bell, we Live Más and invite you to do the same. Take a seat at our table. Bring your voice. Bring you, just as you are, a Cultural Rebel. We want you to be your best self!

Taco Bell is proud to be an equal opportunity employer and is committed to equity, inclusion, and belonging for all dimensions of diversity. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other protected characteristic.

Taco Bell is committed to working with and providing reasonable accommodation to applicants with disabilities or special needs.