Team One Nissan of Albertville is looking for an experienced and motivated automotive dealership Service Advisor to join our team! The ideal candidate is a high energy individual who is looking for an opportunity to gain experience and learn from a dedicated team of mentors. This position includes identifying problems with automobiles, gathering information about warranties and provisions for service coverage and drafting orders for repairs to be done. Being a determined self-starter who maintains a consistent level of outstanding customer satisfaction are must-have qualities for the Service Advisor position.

If this sounds like the perfect opportunity for you, then we encourage you to apply now!

RESPONSIBILITIES

• Greets and consults with customers to interpret their needs and arrange for appropriate service
• Serves as the primary point of contact for all automotive service and repair matters
• Consult with mechanics about necessary repairs and possible alternatives to expensive work
• Sells additional needed services
• Sets and manages the expectations for service delivery for both the customers and mechanics
• Continuously updates customers on repair needs and completion times
• Verify that the final invoice reconciles with the work performed on the repair order
• Performs other duties as assigned

Qualifications

• One year of dealership Service Advisor experience, preferred
• Must have a proven record of achieving exceptional customer satisfaction
• Must have a valid driver's license and be in good standing
• Must exhibit personal and professional integrity
• Have a desire for a long term career with a growing organization
• Reynolds and Reynolds experience; preferred
• CDK experience; preferred

BENEFITS

• Progressive and Competitive Pay Plan
• Strong mentorship program to help you gain the experience you need to progress your career
• Excellent opportunities for growth and internal promotions
• Ongoing Training and Education
• Employee Purchase and Service Discounts
• Paid Vacation
• Full insurance benefit options including Medical, Dental, Vision, Life, Disability, and Accident Insurance
• 401(k) Retirement Savings Plan
• Team-oriented, professional and fun work environment

Job Type: Full-time

Pay: $34,012.25 - $94,150.62 per year

Benefits:

• 401(k)
• Employee assistance program
• Employee discount
• Health insurance
• Health savings account
• Paid time off
• Referral program
• Vision insurance

Ability to commute/relocate:

• Albertville, AL: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

• Driver's License (Preferred)

Work Location: In person

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