Senior Linux System Administration

Hiring Department: College of Medicine, IT Administration

Location: Chicago, IL USA

Requisition ID: 1017946

Posting Close Date: 5/29/2023

About the University of Illinois Chicago

UIC is among the nation’s preeminent urban public research universities, a Carnegie RU/VH research institution, and the largest university in Chicago. UIC serves over 34,000 students, comprising one of the most diverse student bodies in the nation and is designated as a Minority Serving Institution (MSI), an Asian American and Native American Pacific Islander Serving Institution (AANAPSI) and a Hispanic Serving Institution (HSI). Through its 16 colleges, UIC produces nationally and internationally recognized multidisciplinary academic programs in concert with civic, corporate and community partners worldwide, including a full complement of health sciences colleges. By emphasizing cutting-edge and transformational research along with a commitment to the success of all students, UIC embodies the dynamic, vibrant and engaged urban university. Recent “Best Colleges” rankings published by U.S. News & World Report, found UIC climbed up in its rankings among top public schools in the nation and among all national universities. UIC has nearly 260,000 alumni, and is one of the largest employers in the city of Chicago.

This is a full-time and benefits eligible position. Hybrid and flexible work schedules are available. UIC offers competitive salaries commensurate with experience. In addition all full time benefits eligible positions include a comprehensive benefits package which include; Health, Dental, Vision, Life, Disability & AD&D insurance, a defined benefit pension plan as well as paid leave which includes; Vacation, Holiday and Sick. In addition we offer tuition waivers for employees and dependents. Click for a complete list of Employee Benefits

UIC is seeking two Senior Linux Systems Administrators to join our College of Medicine IT Administration Team. This role provides technical expertise and support for systems and equipment configurations. Implementation and maintenance of systems and hardware and software components, helping in the development and assessment of hardware and software components, recommending optimum equipment and software configurations, and providing technical guidance with regard to proper data processing methods, performance standards, security measures, and systems analysis. Identify, research, and resolve technical problems. Respond to staff requests for technical support. Document, track, and monitor problems to ensure resolution. Support applications on the network; trouble shoot data communication, connectivity, and other issues. Also help technical staff in troubleshooting operating problems.

Duties & Responsibilities:

• Package, test, maintain and deploy Windows, CENTOS, and RedHat operating system images and patches.
• Troubleshoot and resolve operating system deployment issues.
• Repackage, evaluate, maintain and deploy software packages and upgrades.
• Troubleshoot and resolve software deployment-related issues.
• Responsible for overall functionality and operability of end-user systems and applications.
• Assist in the management of institution-owned mobile devices and apps.
• Ensure system and software configurations adhere to set policies and procedures.
• Analyze and resolve problems related to hardware, software, and applications to ensure scalability and appropriate integration with existing systems.
• Interface with server administrators and support staff to ensure implemented solutions conform to policies and procedures set by federal, state, University and campus governing entities.
• Assist with buy/build decisions.
• Research and provide hardware and/or software recommendations to meet needs.
• Troubleshoot and develop technical solutions related to software and configuration errors for field engineers, technicians, and customers.
• Coordinate with other University, Campus, and College entities to collaborate and/or leverage new or existing University-, campus- or college-level technologies and systems.
• Create, maintain, and deploy software packages and policies using RHEL’s package manager and yum.
• Create, maintain, and deploy Linux system images using our VMware environment.
• Serve as liaison between COMIR Infrastructure and COMIR Support to ensure end-user requests and upper-management's requirements are in sync.
• Provide Level 3 support for College of Medicine's Organizational Unit within Technology Solution’s Active Directory environment and COM Informational Resources' Active Directory environment.
• Assists with the implementation of systems and infrastructure to maintain and/or expand COMIR's service offerings.
• Assists with Backup and Recovery solutions.
• Ensure that COMIR technicians have the appropriate access needed to perform their duties.
• Develop and Document processes and procedures related to system management and implementation.
• Perform other related duties and participate in special projects as assigned.

Minimum Qualifications Required:

• Bachelor Degree within Computer Science or closely related field of study
• Minimum 5 years of professional IT experience within System Administration & Operations which includes demonstrated experience in configuration, installation, maintenance, backup / recovery and upgrading multi-user computer systems hardware and software as well as establishing/managing user accounts.
• In depth knowledge of Linux: RedHat, CentOS, Fedora
• Experience in installation and maintenance of desktop operating systems, creation and maintenance of system images, and creation and maintenance of software packages
• Experience with monitoring of Linux systems and configuration of reverse proxies.

Preferred Qualifications

• Certification: At least one of the following: A+, MCP, RHCT, CISSP, Linux+, Security +, CISA.
• Previous experience in the virtualized server and desktop environment preferred.
• Must have strong analytical skills to research and proficiency in technical skills (configurations, etc) to solve more complex problems.
• Must be proficient in using computer hardware and software applications.
• Must demonstrate the ability to perform problem analysis, logically organize and prepare technical documentation, and communicate effectively.
• Must be fluent and exceptionally clear in spoken and written English.
• Excellent customer service skills are needed.
• Must have a general understanding of operating systems and software deployment technologies. Familiarity with workstation connectivity solutions, including wireless networking, broadband solutions, and VPN clients.
• Must have a general understanding of system and network security concepts.
• Must have familiarity with HIPAA or similar privacy regulations.
• Must have solid awareness and understanding of technologies that can or will impact the job function and keep current with latest technologies and technology trends.

To Apply: For fullest consideration click on the Apply Now button, please fully complete all sections of the online application including adding your full work history with specific details of your duties & responsibilities for each position held. Fully complete the education, licensure, certification and language sections. You may upload a resume, cover letter, certifications, licensures, transcripts and diplomas within the application.

Please note that once you have submitted your application you will not be able to make any changes. In order to revise your application you must withdraw and reapply. You will not be able to reapply after the posting close date. Please ensure the application is fully completed and all supporting documents have been uploaded before the posting close date.

The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, COVID-19 vaccination requirement, and employment eligibility review through E-Verify.

The university provides accommodations to applicants and employees. Request an Accommodation