The Scheduling Assistant of Key Connections ABA Services will assist the Program Director and Clinical Coordinator with management of the administrative functions including oversight of the software platform used for practice management implementation (i.e., Central Reach), hiring of staff, scheduling, staff engagement and training compliance, continuous quality improvement and management. The Scheduling Assistant will ensure compliance with all state, federal, payors and accreditation regulations, while maintaining high quality of service.

Requirements:

• Must be at least 21 years of age
• Possess a minimum of one year of experience with children or adults with autism diagnosis OR Bachelor’s Degree in psychology, special education, or related field with six months experience with children or adults with autism
• A minimum one-year experience in working in similar role within behavioral or medical practice
• Successful completion of criminal history background check.
• Access to reliable transportation
• Proof of Vehicle Insurance
• Proficient in Office 365 suite, such as Microsoft Word, Excel, and PowerPoint
• Excellent communication and people skills
• Exceptional organizational and customer services skills
• Time management and efficiency skills

Reports to: Program Director in collaboration with the Clinical Coordinator

Job Duties:

• Promotes and practices the company's mission and values while following policies and procedures of the organization.
• Assists with defining administrative key goals, develops, and implements innovative methods to ensure the provision of adequate and appropriate services and profitably to grow the business; helps craft future strategies to ensure the success of the organization’s strategic goals regarding scheduling and hiring.
• Scheduling of staff for client sessions ensuring accuracy
• Work in collaboration with staff for clients /clinicians regarding schedules including overlap schedules, training of new staff schedules, changes to existing staff schedules, makeup hours, and vacation hours.
• Periodic quality assurance checks on scheduling and hiring documentation and record keeping.
• Periodically going into office/clinic location to go through paper files/organize/provide QA.
• Conduct and participate in scheduling meetings
• Scheduling of staff for client sessions ensuring accuracy
• Maintaining HIPAA compliance
• Other job duties as assigned by leadership

Additional Job Requirements:

• Attend and successfully complete the following prior to beginning job (Failure to successfully complete these trainings can jeopardize the ability to be employed at the agency):
• New staff orientation
• HIPAA/HITECH/FERPA Training
• Reporting Abuse and Neglect
• Cultural Competency
• Sexual Harassment
• Ability to lift 30 lbs.
• Other agency or state specific requirements, task and duties as determined by supervisor

Key Connections ABA Services, LLC,) is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. In addition to federal law requirements, Key Connections ABA Services, LLC, complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job Type: Part-time

Benefits:

• 401(k) matching
• Flexible schedule
• Paid sick time
• Retirement plan

Healthcare setting:

• Outpatient

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Chelmsford, MA 01824: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Medical scheduling: 1 year (Preferred)
• ABA terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Work Location: Hybrid remote in Chelmsford, MA 01824

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