Sales Support Representative Job at Southern Marsh Collection
Southern Marsh Collection Baton Rouge, LA 70802
START YOUR CAREER IN SALES!!
Southern Marsh Collection is looking for an Inside Sales Support / Inside Sales Representative to join our Sales team! RETAIL EXPERIENCE A MUST!!!!! COMMISSIONS ELLIGIBLE!!!!
Job Description:
Reports to National Sales Director but supports all reps and all functions of the sales department.
The sales support / Inside sales rep will be responsible for assigned accounts and all aspects of account management. They will work closely with the National sales director, sales manager, territory reps, customer service, and other office personnel as needed.
Key Responsibilities:
Revenue Generation/ Order Management
Account management of assigned accounts with exceptional service and communication
Prospecting of new accounts from the sales team
Gathering Account Information
Retailer Application
Gather Account Information
Process New Account
Digital Mock-Up of Embroidery Items
Send Logos off for Embroidery Processing
Place Corporate Account Orders
Pick Up / Deliver Orders (Special occasion)
Place orders
Syncing customer contacts to designated store for purchasing
Approve and revoke customer Elastic access
BlueCherry
Edit and ammend orders
Start / End date, item quantities, ship holds, etc.
Send order confirmations
Edit customer billing and shipping information
Add and remove customer credit card information
Samples
Track incoming and outgoing samples
Unpack and distribute samples to sales reps and market locations
Pack samples to send back to the distributor(s)
Order Facilitation
NSR Scrub (declining credit cards)
Contacting accounts to receive and update credit card information
Go to Market preparation
Logistics
Booking Appointments
Pack and Ship Materials, Samples, Swag, Catalogs, swatch books, etc.
Support Retail shows and Hotel Set-ups
Account Maintenance
HubSpot - CRM
Consistently log all communication in the base CRM tool
Completing Application Process
Follow up with Prospective Retailers
Update Account Information
Adding Notes to Accounts
Creating and Updating Deals
Facilitate Deal Pipeline Progress
Training
Miscellaneous
Special projects for National Sales Director / Management
Skills Required
*2+ years as within sales or retail sales
Strong interpersonal communication and customer service skills
Ability to plan, manage time, and make decisions in a fast-paced environment
Team focused, confident, and professional
Creative, adaptable, entrepreneurial, and driven by integrity
Strong verbal and written skills
Ability to work a flexible schedule including holidays, overnights, weekends
Excellent organizational skills
Accuracy and attention to detail
Ability to effectively receive and communicate feedback
Proactive
Passion for the Southern Marsh brand*
Check us out at www.southernmarsh.com to see what we are about!
Company Information:
Southern Marsh is a leading multi-channel retailer of apparel & gear in over 700 specialty retailers, a thriving e-commerce business, and a corporate-owned brick & mortar store in Gonzales, Louisiana.
"Southern Marsh Collection, LLC is an equal opportunity employer and does not discriminate on the basis of race, religion, color national origin, age, sex, gender, sexual orientation, disability or any other characteristic protected by law."
Job Type: Full-time
Pay: $45,000.00 - $50,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- Baton Rouge, LA 70802: Reliably commute or planning to relocate before starting work (Required)
Education:
- Bachelor's (Preferred)
Experience:
- Sales: 2 years (Preferred)
Language:
- English (Preferred)
Work Location: In person
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