POSITION OVERVIEW:

The primary responsibility of the Group Sales department is to promote Fontainebleau Las Vegas as a premier destination for events such as conventions, tradeshows, conferences, and meetings. The Sales Coordinator position provides administrative support to the Group Sales team.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

The following and other duties may be assigned as necessary:

• Offer administrative support to the Group Sales team
• Collaborate with Sales Managers to create proposals, and presentations, and assist with RFP responses
• Work closely with Sales & Marketing, Accounting, Conference Services, and Group Meeting Planners to ensure excellent customer service and the highest level of accuracy in bookings is always provided
• Prepare and edit sales documents, such as contracts and addendums
• Assist in maintaining customer, account, and booking databases
• Process customer arrangements to include, but not limited to, hotel reservations, transportation, cancellations, amenities, dining reservations, and room upgrades in a friendly and efficient manner
• Ensure group rates and inventory are consistently monitored and updated as needed
• Coordinate with other departments and external partners on behalf of sales for customer visits and property tours
• Assist with business travel arrangements and expense reports
• Prepare reports and documents as necessary
• Receive customer inquiries by phone and electronically and redirect as needed
• Communicate general information to existing and potential customers
• Temporary or permanent duties and responsibilities may be added to or modified as deemed necessary

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age.

• Bachelor's degree (B.A.) from a four-year College or university in hospitality management or similar disciplines preferred
• Minimum of two (2) years of administrative experience preferably for a luxury, large-scale resort
• Experience in Hotel Sales or Convention Services preferred
• Proficiency in software including Outlook, MS Word, Excel, and PowerPoint as well as office equipment (i.e., telephone, copier, projector)
• Prior experience using Amadeus/Delphi preferred
• Ability to communicate effectively in both written and verbal forms
• Able to work in a fast-paced environment
• Can multi-task while in a high-pressure situation
• Thrives in a team-oriented environment
• Excellent interpersonal skills to deal effectively with guests, management, employees, and other outside contacts
• Consistently maintain a professional, neat and well-groomed appearance adhering to company standards
• Excellent organizational skills; be able to function under time constraints and deadlines with attention to detail
• Must be willing and able to work a flexible schedule to include nights and weekends
• Work in a fast-paced, busy, and somewhat stressful environment

DIVERSITY COMMITMENT

Fontainebleau Las Vegas is committed to ensuring an inclusive space and sense of belonging for our Team Members. We believe our workforce should reflect the vast diversity of the communities we serve, and that diverse voices should be intentionally integrated into our work. We foster a culture of difference and diversity of identity, experience, and perspective, while actively striving for inclusive behaviors across our Company. By promoting these values and continuously pushing for better, we aim to create a positive work environment that encourages equality, inclusion, empowerment, and respect.

CERTIFICATES, LICENSES, REGISTRATIONS

Team Member must be able to qualify for licenses and permits required by federal, state, and local regulations.

LANGUAGE SKILLS

Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in English may also be required.

REASONING ABILITY

Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the Team Member is regularly required to stand and use hands and fingers to handle or utilize objects, tools, or controls. The Team Member frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision and peripheral vision.

The Team Member must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Team Member could be exposed to an environment containing unrestricted secondhand tobacco smoke.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Experience:

• Hotel Sales / Convention Services: 2 years (Preferred)
• Administrative: 2 years (Preferred)
• Luxury Resort / Casino: 2 years (Preferred)

Work Location: One location

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