Area Director of Operations - Guardian an Amedisys Company

This position cover both Dallas/Richardson and Waxahachie home health care centers.

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Why Join the Amedisys Family?

We are a growing company that values and rewards our team members, recognizes your special skills and experience and offers opportunities for growth. Join more than 14,000 team members who help change lives every day and share a mission of delivering high quality home health, hospice and private duty care at home.

Unique clinical environment:

Lead the office support functions and team while the clinicians provide high quality care for patients one on one and in their most preferred environment – at home.

Culture of teamwork:

Lead, promote and support the business office function while serving an essential role on the operations management team

Ongoing support:

Continuing education and training, tuition assistance, technology and more

Advancement:

Goal planning and opportunities to develop skills for higher level positions

Clinical distinction:

High-level clinical services with outstanding outcomes

Healthcare leader:

Progressive, stable company with 30 years of experience in delivering care at home

If you’re looking for a home where you can put your skills and experience to work, make a difference every day and pursue your goals for the future, join our team.

What You Will Do:

Responsible for overall organization and financial management of multiple care centers, direction of care center operations and functions according to approved policies, procedures and standards. Ensures the enhancement of business development, and continuous improvement of care center efficiency and fiscal success. Provides supervision to the clinical manager(s) who ensure the delivery of quality care to patients. Maintains the image of the care center in the community, as well as state and national organizations. Keeps the care center abreast of local, state and national trends.

Essential Functions:

• Ensures the care center’s compliance with all regulations, laws, policies and procedures. Educates all staff members about state, federal, and accreditation requirements (as applicable). Maintains compliance with all local, state and federal laws regarding licensure and certification of care center personnel and accreditation standards.
• Ensures that all services are billed as provided to the proper payor source. Analyzes available reimbursement data, identifies trends and initiates appropriate plans of action. Collaborates with appropriate staff to complete billing adjustments and maintenance of accurate records of these adjustments.
• Directs weekly business development and management team meetings with all appropriate staff and other members of the medical community to promote home health services. Meets budgeted admission goals in collaboration with Business Development team.
• Provides input, guidance and feedback related to marketing activities and care center marketing plan to ensure that goals for growth are met. Participates in marketing activities.
• Oversees staff recruitment, hiring, assignment, evaluation and guidance to ensure employment of qualified staff. Ensures that the care center adheres to the company staffing model standard.
• Ensures adequate orientation of every team member assigned to their care center.
• Assigns and directs staff with appropriate skills to perform duties. Coaches, directs and encourages staff through use of formal and informal means. Provides leadership planning for staff education programs, administrative/staff meetings, in-services, and encourages continuous education and staff development for all team members. Sets positive, attainable expectations, objectives and goals for the care center.
• Handles necessary employee corrective action and discipline issues objectively, in consultation with HR.
• Uses knowledge, experience, and other resources as necessary to make logical decisions, solve problems, analyze work processes and make suggestions for improvement.
• Develops care center budgets in coordination with the Area Vice President of Operations.
• Responsible for care center financial and clinical performance along with delivery on key metrics within established budget.
• Ensures implementation of a performance improvement program to drive quality care, positive patient outcomes, and address negative trends. Ensures issues and deficiencies identified during internal or external surveys or audits are addressed and corrected.
• Collaborates with the Area Vice President of Clinical Operations in implementation of clinical operations standards and processes.
• Responsible for the delivery of care for all patients served by the care centers by providing supervision and support to the Clinical Manager.
• May participates in on call process, including admin on call, preparing on call schedule, supports the on-call process.
• Adheres to company policies and procedures and HIPAA/ Privacy Program, Compliance Program, and Code of Conduct and Ethics. Participates in activities associated with the management of workplace health and safety. Identifies and reports health and safety risks, accidents, incidents, injuries and property damage at the workplace.
• Provides oversight and approval of payroll, ensures agency is operating in accordance with current pay practices.
• Ensures agency operations are processed in accordance with work flow standards.
• Participates in special projects as needed.
• Performs other related duties as assigned.

Required:

• Current CPR certification.
• Current, unencumbered license to practice as a Registered Nurse or other health care professional specific to that state the employee is assigned to work by the company.
• Two (2+) year experience in a leadership or management role, preferably in a healthcare environment.
• Home health experience.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift

Ability to commute/relocate:

• Richardson, TX 75081: Reliably commute or planning to relocate before starting work (Required)

Experience:

• healthcare leadership or management role: 2 years (Required)
• home healh: 1 year (Required)

License/Certification:

• RN License (Required)

Willingness to travel:

• 25% (Preferred)

Work Location: One location

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