Our Vision

We are committed to creating memorable experiences and exceeding our guests' expectations through personalized service and premier facilities.

Our Core Values

Our core values are the HEART of who we are and what we do!
Honesty - We commit to demonstrate integrity and sincerity on a daily basis.
Energy - We strive with passion to achieve the vision and mission of The Sea Pines Resort.
Accountability - We honor our obligations and exceed the expectations of both our guests and teammates.
Respect - We actively participate in a culture of caring for our guests and teammates.
Teamwork - Through our culture of continuous learning and improvement, we recruit, hire, train and nurture the best talent in our industry.

Benefits

Along with an outstanding work environment, our employees enjoy the following benefits and privileges:

• Competitive wages
• Health, dental, vision, life and other insurance after a 60-day waiting period
• 401 K program with matched contributions
• Employee Referral Program that pays you $250 when you refer a candidate to our resort
• The Sea Pines Resort is also home to the Inn & Club at Harbour Town, Hilton Head Island’s only Forbes Four Star property. Employees have many opportunities available for career growth in the hospitality field through creating memorable experiences for our guests.
• Property and resort privileges, including preferred pricing on tournament tickets to the RBC Heritage Presented by Boeing. Hosted annually on The Sea Pines Resort's famed Harbour Town Golf Links, the RBC Heritage Presented by Boeing is South Carolina's only PGA TOUR event and one of golf's most renowned tournaments. This fast-paced week is an exciting time to be a part of The Sea Pines Resort team, and employees can purchase discounted tickets to the tournament.

JOB SUMMARY

The Sea Pines Resort is Hilton Head’s premier Beach and Golf Resort located along 5000 oceanfront acres for more than 50 Years. Since 2009 The Sea Pines Resort is the only resort to receive the Forbes Four Star Award on Hilton Head Island. Join the Heart of Hilton Head Island! We are currently recruiting full time energetic team members for our reservations team.

A Reservation Sales Agent is responsible for selling, booking, and following up social reservations as well as up-selling Sea Pines amenities.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Sell accommodations to social guests and book reservations including selling callers on use of Sea Pines amenities including golf, tennis, and other recreational opportunities.
• Book walk-ins, owners and friends of owners, and real estate referrals.
• Follow-up activities on existing reservations by collecting deposits, mailing confirmations, calling guests regarding moves, processing cancellation requests, running reports to monitor bookings, etc.
• Other activities include processing brochure requests; evaluating units; updating reservation reference manual; viewing new properties; responding to E-mail; supporting Front Desk; etc.
• Provide friendly and professional service while adhering to the Forbes 4 Star standards.

EDUCATION and/or EXPERIENCE:

• High school diploma or general education degree.
• Computer skills including the ability to use computer-based reservations systems and personal computer response to E-mail requests.
• Customer service and telemarketing/sales skills and experience are highly desired.
• Working knowledge of resort computer systems and front desk procedures. Typing skills are a must.
• Prior experience in leisure reservations, golf sales is preferred.
• Knowledge of the game of golf is a plus.