Job Purpose

As the senior security partner to the Atlantic Region commercial teams, the Regional Security Manager will drive revenue growth of security consulting, training, and managed services as well as Workforce Resilience solution in that location. The role provides direct support to International SOS’s distribution channel to drive customer satisfaction and profitable growth across relevant business lines in security consulting solutions.

The Regional Security Manager will also act as the security peer to our clients in this location. He/She will be responsible for building on existing relationships and / or creating new ones within the client ecosystem to become a key advisor and strengthen relationships.

Essential Job Duties and Responsibilities:

Support commercial growth strategies:

• Act as a security partner in the Atlantic Region to support the Account Management and Business Development teams to win significant new logos and to further strengthen current partnerships with key clients, to elevate Workforce Resilience programs and security consulting solutions to enhance their programs and to advance International SOS to trusted advisor status for key security clients in the Atlantic Region.
• Act as the subject matter expert during complex new business opportunities to partner with Digital and Content teams to support in the delivery of digital solutions demos and to demonstrate International SOS security capabilities as part of an integrated solution with medical capabilities and digital enablers.
• Provide input to Security Consulting and Managed Services solution design and innovation in support of the Consulting & Solutions global agenda, bringing market input and experience to solution development and design.

Develop and Drive Consulting & Solutions Growth

• Provide professional security expertise to drive consulting opportunities in the Atlantic Region, other regions and global/cross border engagements with clients and prospects.
• Collaborate with the regional Consulting & Solutions Practice identifying and scoping opportunities and work on solution design, ensuring it meets the needs of the client
• Collaborate with the regional Consulting & Solutions Practice during the delivery phase to ensure the task meets the needs of the client and enhances their overall relationship with International SOS

Strategic planning:

• As a key member of the Atlantic Region leadership team, to actively participate and contribute to the distribution strategy and business plans for the region.
• To co-develop and co-own go to market and expansion plans to drive new business and retention and growth of strategic accounts with the Atlantic Region commercial leadership team.

Represent International SOS:

• Represent the company in professional forums and in the media in the Atlantic Region.
• Support the design, promotion, and delivery of marketing & thought leadership materials relevant to consulting security clients in the Atlantic Region.
• Develop strong peer networks through associations, contacts and working relationships with clients. Actively participate in association events in the Atlantic Region, advocating for International SOS
• Be the voice of security in the country within International SOS, providing insight on trends, themes, and areas of focus.

Additional Responsibilities:

• Advocate for the Atlantic Region based clients through localisation and driving innovation of services.
• Provide local market, customer, and competitor insight.
• Play a critical role on the Atlantic Region Crisis Management Team – providing support and advice as required

Qualifications

Required Skills and Knowledge

• Experience in corporate security environment and/or planning, developing, and delivering security consulting solutions; business development experience advantageous
• Risk and crisis management experience; appropriate certification advantageous
• Strong demonstrable understanding of security and risk mitigation concepts
• Effective communication skills
• Effective report writing skills
• Effective presentation skills
• Strong influencing and stakeholder engagement skills
• Relationship building
• Experience in high or extreme risk environments advantageous

Desirable Work Experience

• Experience in security: corporate, consulting, military, police, intelligence, NGO, disaster management or relevant field of academia
• Crisis Management, Travel Risk Management, Intelligence, Security planning
• Client management experience
• Business development related experience advantageous
• Extensive international travel experience

Additional Critical Qualities:

• Ability to communicate clearly and sensitively with clients and colleagues from different cultures and ethnic backgrounds
• Ability to work to tight deadlines and under pressure
• Meticulous attention to detail
• Ability to work as part of a team
• Ability to learn and adapt to new procedures and operating protocols
• Ability to write objectively and apolitically
• Ability to always maintain high professional standards

Education

• Bachelor’s degree (or equivalent experience) in security, politics, international relations, law enforcement, criminal science, disaster management or related field

Other Requirements

Required Languages

• Fluent in spoken and written English

Travel / Rotation Requirements

• Regional and international travel dependent on business needs
• Willingness to work outside of normal duty hours, in support of client and operational requirements

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