QVC Frazer FT Retail Store Team Member Job at QVC
US10205
Job Description Details
Job Description
***NEW COMPETITIVE PAY RATES IN OUR QVC FRAZER OUTLET***
The Opportunity:
Reporting to the store leadership team the Retail Store Team Member will perform many duties to provide a high standard of customer service, inventory processing & control while promoting QxH brands to all who visit the outlet stores.
Your Impact:
Customer Service
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To attend to customer requirements promptly, courteously, and efficiently thereby building a high degree of customer loyalty and repeat business.
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To respond to customer enquiries effectively & efficiently, resolving customer issues where possible at first point of contact.
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To provide a positive image of QxH to every customer in line with the QxH brand & values.
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To promote sales by way of merchandising, product knowledge.
Cashier Duties
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To Process sales & refunds through the stores epos system.
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Ensure the till drawer is counted prior to store opening and any discrepancies reported to store management.
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Maintain and complete all necessary documentation for refunds, sundries & voids.
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To disposition customer returns to the correct channel.
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To inform staff & management of any security issue
Stock Room Duties
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To receive deliveries ensuring the correct documentation is present
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To check, price & make good for sale all products received on pallets and record any discrepancies.
Merchandising
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To ensure all product is clearly ticketed displaying the correct information.
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To ensure the product from the stock room is brought onto the sales floor timely and displayed in the correct area
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To ensure the correct positioning and the information held on POS material is relevant to the product.
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Reporting & recording any damaged goods, not fit for sale.
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Maintaining a high standard of store cleanliness, appearance, and hygiene to promote a good image to the customer.
What You Bring:
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Good communication skills
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High level of customer service standards.
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High level of awareness for health & safety in the workplace.
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Must exhibit a professional demeanor and a positive attitude.
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Ability to multitask and prioritize in a fast paced environment.
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Ability to comply with all company policies and procedures.
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Minimum Education: High School Diploma or the equivalent.
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Minimum Experience: None
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Preferred Experience: 1 year of retail experience or in a similar function preferred.
About QVC, Inc
QVC, Inc., exceeds the expectations of everyone we touch by delivering the joy of discovery through the power of relationships. Every day, in nine countries, QVC engages millions of shoppers in a journey of discovery through an ever-changing collection of familiar brands and fresh new products, from home and fashion to beauty, electronics and jewelry. Along the way, we connect shoppers to interesting personalities, engaging stories, and award winning customer service. Based in West Chester, Pa. and founded in 1986, QVC has more than 17,000 employees and has retail operations in the U.S., Japan, Germany, United Kingdom, Italy, France, and through a joint venture in China. Worldwide, QVC engages shoppers on 14 broadcast networks reaching approximately 370 million homes, seven websites, and 220 social pages. Visit
corporate.qvc.com
to learn more.
QVC, Inc., is a wholly owned subsidiary of Qurate Retail, Inc. (NASDAQ : QRTEA, QRTEB), which includes QVC, HSN, zulily and the Cornerstone brands (collectively, "Qurate Retail Group"), as well as other minority investments. Qurate Retail Group believes in a third way to shop - beyond transactional ecommerce or traditional brick-and-mortar stores - and is #1 in video commerce,#3 in ecommerce in North America and #3 in mobile commerce in the U.S. (according to Internet Retailer). For more information, visit
www.qurateretailgroup.com
. QVC, Q, and the Q Ribbon Logo are registered service marks of ER Marks, Inc.
EEO
As an equal opportunity employer, Qurate Retail Group is committed to a diverse workforce and is also committed to a barrier-free employment process. In order to ensure reasonable accommodations for individuals pursuant to applicable law, individuals that require accommodation in the job application process for a posted position may contact us at CareersUS@QVC.com for assistance.
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