Discover a hidden gem of Elgin, IL at Willow Lake Estates. The age-qualified community is quietly tucked away from the hustle and bustle of the big city. Bordered by the Fox River, you are greeted with mature tree lines and natural landscaping right outside your doorway. Access the Illinois Prairie Path, just across the river, and take a stroll through history on the nicely paved walking and biking trails that were once fully functioning railroad tracks.

Your job will include:

• Provide exceptional customer service to residents and guests to ensure an excellent experience.
• Manage the resources and assets of the property, including buildings and amenities.
• Conduct marketing activities to attract new customers.
• Hire and manage resort employees.
• Prepare, manage and analyze the operational budget of the resort.
• Maximize the profitability of the property.
• Maintain the resort and ensure that it’s clean and attractive.
• Partner with the marketing team to attract new guests.
• Analyze, prepare and manage the operational budget of the resort to improve its profitability.

Your skills and experience include:

• Bachelor’s degree, or a combination of education and equivalent experience.
• 5+ years of property management experience, preferably in an RV or manufacturing home community setting.
• Strong operations skills and a thorough understanding of the complexities of this position.
• At least one year of experience in customer service and exceptional customer service skills.
• Excellent skills in Microsoft Office and other web-based applications.
• Valid driver’s license, good driving record, and current auto insurance.
• Experience in sales and/or marketing preferred.
• In return for your excellent skills and abilities, we offer a comprehensive benefits package including medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time.
• We invite you to visit our website at www.equitylifestyleproperties.com for additional information regarding our exceptional resort communities.
• As an Equal Opportunity Employer, we welcome and thank all applicants.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Elgin, IL: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

License/Certification:

• Driver's License (Preferred)

Work Location: One location

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