Project Manager Job at InDemand Services

InDemand Services Raleigh, NC

$60,000 - $75,000 a year
InDemand Services is currently seeking a National Project Manager to coordinate and administer the company's project implementation teams in the field to ensure the successful delivery of each client's staffing needs. In addition to coordinating the field operations, the Field Manager will provide support for the organization’s Project Managers, train and coach team leaders, and facilitate the resolution of employee issues. InDemand Services is a national Retail Staffing Organization (RSO) specializing in providing labor support for retail services such as new store set-up, remodels, and/or merchandising services throughout the United States.

What We Stand For:
What you do matters, experience InDemand’s employee-first culture where you are appreciated, valued, and empowered to work together for a higher purpose, living out our 5 Core Company Values:

Spirit Of Excellence - Doing the best you can every day, working with a purpose and treating others with respect

Doing The Right Thing - Always upholding our commitments and embracing a culture of transparent accountability.

We Before Me - Great results are achieved by working together with collaboration and cooperation.

Grace Through Generosity - Positively impacting our employees and the greater community through servant leadership and selfless giving.

Innovate To Elevate - Embracing creative solutions to be leaders in our ever-changing industry.

Essential Duties:
MUST HAVE RETAIL AND/OR RETAIL CONSTRUCTION EXPERIENCE , specifically with Nationwide Home Improvement Chains (Lowes, Home Depot, Menards, True Value, etc) and/or Nationwide Big Box Retailers (Wal-Mart, Target, BestBuy, etc).

Oversee the day-to-day operations and management of multiple retail staffing projects with a focus on Nationwide big box retail stores; including, managing and training the on-site supervisors of each project.

Review client provided Scope of Work documentation and develop highly efficient plans for implementation.

Participate in Observations, Test Sets, or Scope of Work review walkthroughs with the client and vendor. Develop reporting to provide appropriate analysis of the Scope of Work and resources required to efficiently execute including labor, skills, and equipment & materials

Develop a strategy to monitor extensive rollout programs, track progress, address schedule changes as needed, and coordinate the proper and timely closeout of each project.

Evaluate and determine best methods to maintain good customer relations, including investigation and resolution of client/employee problems and issues

Communicate effectively, verbally, and in writing, with client contacts, marketing, back-office operations, and our employees daily.

Manage and monitor operating metrics while diagnosing and improving procedures to improve operational efficiency and increase customer service performance.

Work closely with on-site supervisors on project implementation, onboarding newly hired employees, safety, and training activities.

Travel as required. Approximately 60% of your time will be on-site at the client location(s) or at our corporate office to support programs throughout the country.

Additional Skills/Background

4 or more years of experience with multi-site operations in either Operations or Staffing Management. Multi-state experience a plus!

Experience with Nationwide Home Improvement stores projects

Experience with Nationwide Big Box Retail store projects

Experience with project management software whether custom or generalized

Bachelor's Degree in a related field

Experience with direct client interactions via site visits to corporate or in stores

Working knowledge and proficiency with Microsoft Excel and relevant database programs

Ability to organize and perform work efficiently; strong attention to detail

Ability to work effectively with labor

Equal Employment Opportunity has been, and will continue to be, fundamental principle at Provantage Corporate Solutions, where employment is based upon qualifications without discrimination because of race, color, religion, sex, age, national origin, sexual orientation, disability, or any other protected characteristics as established by law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. All employment is decided based on qualification, merit and business needs while seeking to retain people from diverse backgrounds.
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