Job Description:

Enterprise Role Overview:

Provides technical and analytical support in a global markets operations function for one or more operations product areas. Responsible for the analysis and resolution of complex operations problems and initiatives requiring exceptional handling and/or coordination of multiple operational and/or product specialists to resolve. May manage projects and/or the introduction of new initiatives, systems, products/services and processes, coordinating necessary expertise across multiple operations functions and/or products. As a technical expert, may also function as an informal team lead, providing work direction and technical guidance to less experienced employees in resolving complex transactions and operational problems. Requires extensive experience in an operations support function with thorough working knowledge of fundamental business structure and operational aspects for specific transactions and products. As a technical expert, will consult on a wide variety of topics across functional and business support lines.

LOB Specific Job Description:

Responsibilities:

• Oversight of continuous governance and control routines related to reference data
• Stakeholder management with Line of Business and Operations contacts
• Defining the approach to monitoring client data quality, performing complex data analysis on core client data, and implementing continuous improvement to maximize efficiency and minimize risk.
• Data quality review and remediation program

Requirements:

• Strong understanding of the importance of data accuracy and integrity, with experience in a data driven role
• Strong attention to detail and process driven mindset to drive change in the organization
• Strong Technical skills in performing data analysis and defining data integrity control framework
• Mature communication skills and ability to present complex information to all levels of the organization
• Self motivated with ability to work independently to define and implement organizational strategy
• Knowledge of core lines of business within a large banking organization

Other Qualifications:

• Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions
• Excels in working among diverse viewpoints to determine the best path forward
• Experience in connecting with a diverse set of clients to understand future business needs – is a continuous learner
• Commitment to challenging the status quo and promoting positive change.
• Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base
• Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world

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