OPERATIONS ENGINEER Job at Atos
Publish Date:
Nov 21, 2022
Location:
Irving, Texas, US, 75063-2738
Company:
Atos
The future is our choice
At Atos, as the global leader in secure and decarbonized digital, our purpose is to help design the future of the information space. Together we bring the diversity of our people’s skills and backgrounds to make the right choices with our clients, for our company and for our own futures.
We are currently looking for:
OPERATIONS ENGINEER
Responsible for performing computer operations tasks in a large Mainframe, Wintel/UNIX, AS400 data center environment to include duties for daily monitoring of consoles, utilization of support tools, perform batch processing, monitor mainframe and midrange environments and Junior Sys Admin roles.
1-2 years of experience on:
Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all.
Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria. Find out more on our CSR commitment.
Choose your future. Choose Atos.
Please Note :
apexdining.ca is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, apexdining.ca provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.
Nov 21, 2022
Location:
Irving, Texas, US, 75063-2738
Company:
Atos
The future is our choice
At Atos, as the global leader in secure and decarbonized digital, our purpose is to help design the future of the information space. Together we bring the diversity of our people’s skills and backgrounds to make the right choices with our clients, for our company and for our own futures.
We are currently looking for:
OPERATIONS ENGINEER
Responsible for performing computer operations tasks in a large Mainframe, Wintel/UNIX, AS400 data center environment to include duties for daily monitoring of consoles, utilization of support tools, perform batch processing, monitor mainframe and midrange environments and Junior Sys Admin roles.
1-2 years of experience on:
- Performs defined tasks per documented instructions/processes, Monitors and manipulates daily system jobs, Maintains incident logs for all monitored systems, Manages computer resources efficiently to provide maximum throughput and adequate system response
- Monitors IBM mainframe consoles, analyze system messages, troubleshoot and resolves events, performs IPL's, update supporting process documentation
- Performs Production Control duties for mainframe and midrange batch utilizing scheduling toolsets, execute jobs for batch processing and monitor to completion, troubleshoot/triage job failures and work closely with support teams to identify root cause identification and resolution
- Escalates/reports the repair of Mainframe, AS/400 and Windows/Unix servers
- Perform level 1/2 Windows OS maintenance and troubleshooting
- Perform Windows Server monthly security patching, change management functions, customer coordination, BigFix interaction, successfully apply Microsoft patches within allotted maintenance windows
- Monitors performance of all enterprise servers, networks, communications devices, etc. Ensure department standards, procedures, and processes are followed, adherence to service level agreements, monitor processing issue resolution activities to ensure completion in a satisfactory and timely manner
- Strong analytic experience and troubleshooting skills is required
- Availability to work day or night shift, adhere to 12 hr work schedule, work weekends and holidays when required
- Logical thinker with ability to solve complex problems, quickly analyze problems and implement solutions, adapt to data center evolving environment as required
- Responds to customer incoming telephone calls and email, escalate and engage next tier support, coordinate resolution, engage Major Incident Manager, update tower/account management
- Troubleshoot priority 1-4 ticket requests, monitor department ticket queues, identify problem and initiate write up, ensure detailed updates, provide accurate description of issue, document detailed work activity, identify related issues, see issue to resolution or escalate to next tier
- Adhere to Change management processes, able to initialize and create change tickets, assess the change impacts, support communication efforts, identify and manage action deliverables, analyze and prepare risk mitigation tactics, coordinate with customers and support teams, evaluate and ensure change actions are documented and acted on appropriately, work with change managers to complete presentations, attend CAB meetings, define and measure success and remedy failures
- Maintains client confidence and protects operations by keeping information confidential
- Responsible for monitoring water alarm, fire alarm, and power protection systems (UPS) in the computer operations area
- Must be able to pass the Texas Department of Criminal Justice background and Department of Family Protective Services background
Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all.
Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria. Find out more on our CSR commitment.
Choose your future. Choose Atos.
Please Note :
apexdining.ca is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, apexdining.ca provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.