Stord's mission is to make supply chains a competitive advantage with best-in-class port-to-porch logistics combined with the integrated technology that brands need to connect, orchestrate, and optimize their supply chains. We've pioneered Cloud Supply Chain, which combines all of the digital and physical elements of logistics that leading businesses need in a unified offering.

With Cloud Supply Chain, Stord is enabling companies to compete and grow with world-class logistics – including warehousing, freight and fulfillment – in a single, integrated platform that's available exactly when and where they need it. Hundreds of B2B and B2C companies like Body Armor, Advanced AutoParts and Dollar General use Stord to make their supply chains perform with the speed, flexibility and ease of the cloud.

Our rapidly growing team is headquartered in the heart of Atlanta's vibrant tech community and is led by former operators from Amazon, XPO, Ryder, Coyote, Convoy, and Manhattan Associates. Stord is backed by over $325M in funding from Kleiner Perkins, BOND, Founders Fund, D1 Capital, Salesforce Ventures, Susa Ventures, Lux Capital, Lineage Logistics, and Franklin Templeton Investments at a unicorn valuation of over $1.3 billion.

Come help us help businesses out-deliver their competition with Cloud Supply Chain.

• Own the process of uploading client data into our software platform and be responsible for data accuracy and timeliness
• Managing large data upload projects or migration tasks that require coordinating with multiple team members and other teams
• Ensure quality control for global shipping documents
• Consolidating data and building custom reports
• Collaborate with Operations Specialists, Customer Success Managers, Fulfillment Operations, and our customers.
• Frequently send communication to Stord Clients and Fulfillment Operations regarding orders, inventory, reports and all applicable account requests
• Escalate issues via email/phone to appropriate internal & external partners
• Ensure all account SLA's are adhered to
• Review and approve account invoices
• Monitor and be able to speak to warehouse activity for owned accounts
• Set up and participate in several zoom meetings with Stord Clients and Fulfillment Operations
• Create and/or revise SOPs
• Conduct Process reviews to identify opportunities for improvement
• Manage data tracking tools for data analysis, identifying trends and reporting issues

• Excellent oral/written communication skills
• Passionate attention to detail – able to work meticulously and quickly
• Strong multi-tasking skills; capable of juggling multiple projects at once
• Proficient in Excel, Word and PowerPoint
• Capable of handling the pressure of accelerated deadlines and multiple ad hoc requests

• Previous startup experience

Culture Snapshot:

Our team is passionate about sitting at the intersection of enterprise technology and global logistics. The Stord company culture is electric, and we are proud to offer a career experience that will make you excited to come to work every day. We are creating an environment of continuous improvement through collaboration and diverse thinking by solving challenging problems and working with talented and smart colleagues. At Stord you will have daily opportunities to learn and inspire those around you. You will be surrounded by a team of self-starters who are motivated to have an impact through driving results.

Below are a few perks of joining our team:

• Competitive salary and bonus
• Friendly, Passionate, and Intelligent Employee Base
• Creative Problem Solving and Entrepreneurial Thinking
• Fast-Paced Environment
• Low-Ego, Solution-Driven Culture
• Community Involvement and Volunteer Opportunities
• Employee Resource Groups: Women of Stord, JEDI (Justice, Equity, Diversity, & Inclusion), Stord-Serves, & More

Benefits:

• 401(k)
• Medical, Dental, and Vision Insurance
• Life and Disability Insurance
• Health Savings Account (HSA) option
• Employee Assistance Program (EAP) - Mental Health Resources
• Paid Parental Leave
• Gym Stipend
• Flexible PTO
• Paid holidays
• And more!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.