Network Administrator-Shift Work (TS/SCI)-Colorado Springs, CO Job at iSenpai
iSenpai is a Woman-Owned Small Business (WOSB) that provides enterprise IT and cyber security services, cloud technology, and data analytics solutions for US Government and commercial customers. We specialize in cloud-based solutions with cyber security integrated into the design, delivered using efficient Agile DevSecOps. Engaging across industry and academia to develop innovative approaches, we support our customers’ changing mission needs and data. Our iSenpai designs are industry-proven to handle enormous data streams from open source, Internet of Things (IOT), cyber tools, and social media. We bring expertise with the National Institute of Standards and Technology (NIST) Special Publication (SP) 800-53 and the Risk Management Framework (RMF) to maintain secure, scalable, and highly available systems to meet the mission. Our goal is to provide expert services to our clients while cultivating knowledge among all employees for the advancement of our services. We offer a comprehensive package of 100% employer-paid benefits, including medical, dental, vision, HSA Contribution, 401K match, and more.
iSenpai offers an extremely competitive benefits package to include:
- Extremely Competitive Salary
- Health, Dental, and Vision Insurance Premiums are 100% provided by iSenpai for employees and eligible dependents
- Tricare Supplemental Insurance plan provided by iSenpai for eligible employees and dependents
- Personal Accident Insurance provided by iSenpai
- Life Insurance provided by iSenpai
- Short- and Long-Term Disability Insurance provided by iSenpai
- Company equity in the form of stock options (New benefit coming in 2023)
- 401K Contribution Matching - 5% dollar for dollar
- Paid time off (PTO) starting at 4 weeks a year (20 days)
- PTO buyback program
- 11 paid Federal Holidays
- Reimbursement for any wellness programs and/or work-life balance programs
- Reimbursement for cell phone plans
- Reimbursement for home internet
- Reimbursement every 2 years for a cell phone upgrade
- Thousands of discounts on everything from your cell phone bill to NFL tickets, Movie Tickets, Live Performances, etc
- Rewards for obtaining new IT certifications
- Computer-based training (CBT) library on IT and information security topics and certifications
- Remote access to a virtual lab for testing/learning opportunities
- Flexible / Alternative Work Schedules (based on customer requirements)
iSenpai is an equal opportunity / affirmative action employer. We give equal consideration to all qualified candidates without regard to race, color, gender, nationality, disability, or protected veteran status.
NOTE: To all recruitment and staffing agencies: iSenpai does not accept agency resumes or soliciting of your services. Please do not forward resumes to our jobs alias, iSenpai employees, or any other company location. iSenpai is not responsible for any fees related to unsolicited resumes or staffing services. Do not attempt to solicit your services.
Note: Single owner corp to corp OR 1099 are encouraged to apply!
Network Administrator-Shift Work (TS/SCI)-Colorado Springs, CO
Required Degree: Bachelor’s Degree
Required Experience: 3 Years
Required Clearance: TS/SCI
Work Location: Colorado Springs, CO
Description:
Responsible for providing multiple services in the realm of Network Operations to include monitoring, identification, and troubleshooting of issues within the Enterprise,
supporting a 24x7 NOC (Network Operations Center). Responsibilities include Tier I resolution and customer support for all managed networks. Candidate must be
familiar with the use of Putty, SMC, GEM, NA, NNMi, SPLUNK and various other tools as required.
supporting a 24x7 NOC (Network Operations Center). Responsibilities include Tier I resolution and customer support for all managed networks. Candidate must be
familiar with the use of Putty, SMC, GEM, NA, NNMi, SPLUNK and various other tools as required.
The Network Administrator is required to be available for flexible shift work as follows:
- NOC is 24x7 shift work; including weekends and holidays for all employees
- Day Shift: 6am – 2:30pm
- Swing Shift: 2pm – 10:30pm
- Mid Shift: 10:30pm – 6am
Requirements:
- Ability to identify, analyze, and resolve faults and isolations within the customer’s network infrastructure
- Demonstrate advanced network troubleshooting techniques and experience commensurate with that of CCNA
- Ensure compliance with network security policies and procedures
- Assist in the development of the policies and procedures as they pertain to the network environment
- Manage resource availability across the network enterprise
- Create and report all outage notifications and network-related issues in accordance with standard operating procedures and guidelines
- Demonstrate experience with BGP and OSPF routing protocols
- Demonstrate experience with both LAN and WAN troubleshooting
- GEM experience for monitoring and configuration of crypto equipment
- Experience with WAN circuit technologies (T1; DS3; OC-3; OC-12; OC-192)
- Comprehensive knowledge of CISCO and Juniper routers and switches along with VTC network hardware and software tools listed above
- Possess comprehensive knowledge of operating systems and applications as they pertain to the network environment
- Participate in engineering projects or upgrades as tasked by GDIT management
- Interface with vendors to ensure proper performance of tools and software packages
- Track and process Authorized Service Interruptions (ASI's) as directed by GDIT Management
- Provide After Action Reports (AARs) for Problem Management resolution
- Demonstrate experience programming and troubleshooting KG-175A and KG-175D encryptors (to include 10G encryptors)
- Provide system/equipment/specialized training and technical guidance to lower-tier employees
Key Competencies:
- Interpersonal Skills
- Effective Communication skills - verbal and written
- Listening skills
- Problem analysis and problem-solving
- Attention to detail and accuracy
- Customer Service oriented
- Adaptability
- Ability to work independently within a Team Concept
- Ability to multitask in a stressful environment
Certification Preferences along with IAT II Certification:
- Network +
- CCNA (Highly Desired)
- CCNP (Highly Desired)
- ITIL Foundations
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