Motel Manager Job at Gateway Motel

Gateway Motel Madawaska, ME 04756

Seeking a live-in motel manager, for the Gateway Motel, in Madawaswka, Maine. Couples and families are welcome to apply!

The applicant should be eager to join our exciting, growing company at G Suites Hospitality. The motel is located just 1 mile East on Route 1, just outside of Madawaska downtown. This facility has aproximately 16 rooms and 8 apartment studios, plus a 4 bedroom manager's apartment.

G Suites Hospitality owns and operates many motels across Central and Northern Maine and is focused on excellent guest service, comfortable & affordable lodging, and continued growth.

Guest satisfaction is critical to the job; therefore, any candidate should enjoy talking with the general public and be able to represent themselves and the motel in a way that is honest, friendly, and fosters trust. The motel manager will also oversee all housekeepers and housekeeping services, including room cleanings, laundry, and exterior upkeep.

Even with an entire staff dedicated to housekeeping, there may be times when the manager may fill in on housekeeping duties. This will not be a common duty, and only as needed.

Modern technology will be used extensively in the motel operations, including mobile devices, so candidates should be comfortable with learning how to use the required digital tools.

Compensation will include a regular salary, monthly bonuses based on motel performance, and free housing in the apartment out behind the office with all utilities, TV, and internet included! This is a great opportunity to dramatically reduce your living expenses while starting an exciting career in hospitality. Previous experience in hospitality is preferred.

G Suites Hospitality has a stated mission to, "provide rewarding and challenging jobs that promote personal and professional growth. Our goal is for every employee to improve their life by working for us, whether they stay with us short or long-term. Employees will have a clear understanding of their role and responsibilities, knowing exactly what they need to do to be successful. Mistakes will be corrected quickly and used as learning opportunities for growth. Trust and respect will be shared between each employee and their supervisor. Dishonesty, disrespect, laziness, and any action that harms the company, guests, or another employee will not be tolerated." If the above statement matches your personal values, we encourage you to apply with us!

Responsibilities will include:

  • Run the front desk, including interacting with guests & others as the face of the motel
  • Manage online, in-person, and phone reservation requests
  • Check-in and check-out guests
  • Collect payments and properly handle any cash received
  • Respond to guest requests/complaints promptly and with appropriate follow-up
  • Oversee and complete the cleaning services by staff housekeepers and self
  • Manage motel operations, including finances, bills, renovations, and maintenance
  • Work closely with the area manager, housekeeping supervisor, and technology specialist to improve the motel profitability and guest satisfaction.

Job Type: Full-time

Pay: $14.00 - $16.00 per hour

Benefits:

  • Paid time off

Schedule:

  • Monday to Friday
  • Weekend availability

Supplemental pay types:

  • Bonus pay

Application Question(s):

  • Are you willing to relocate and live on site in the manager's apartment?

Experience:

  • Motel Management: 3 years (Preferred)

License/Certification:

  • Driver's License (Required)

Work Location: One location




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