Media Operations Analyst Job at AvidXchange
About AvidXchange
AvidXchange is a leading provider of accounts payable (“AP”) automation software and payment solutions for middle market businesses and their suppliers. By trade, we are a technology company, but if you ask anyone that works here, they’ll tell you our people are at the core of who we are. We are all entrepreneurs who love to innovate and win with a passion for serving our customers. While we take personal ownership of our everyday work, we recognize that we only win as a team.
Since our founding in 2000 in Charlotte, NC, we’ve created a company of over 1,600 teammates working in one of our 7 offices across the U.S., or remotely. We're building more than a tech company – we're building an experience. We remain committed to a culture where you can fully be 'you’ – connected with others, chasing big goals and making a meaningful impact. If you want to help us grow while realizing your potential and creating stories you'll tell for years, you've come to the right place.
AvidXchange is proud to be Certified™ as a Great Place to Work®. The prestigious recognition is based on anonymous data from our teammates and makes official what our teammates have known for years – that AvidXchange is a Great Place to Work®.
The Role:
Want to be part of the media world by working directly with leading media agencies to support their advertising payments through or ePay platform to the most influential media outlets? The Media Operations Analyst assists with ensuring successful onboarding, analysis, and ensuring all media payments are dispatched through FastPay. The Media Operations Analyst is responsible supporting FastPay products and services to their contracted media agencies and brands. This role provides customer support to the client, suppliers and our banking partners to ensure success of the ePay program. This role reports to the Operations Manager.
AvidXchange is an equal opportunity employer. AvidXchange is committed to equal employment opportunity in accordance with applicable federal, state, and local laws. AvidXchange will not discriminate against applicants for employment on any legally recognized basis. This includes, but is not limited to veteran status, race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age and physical or mental disability.
Please Note :
apexdining.ca is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, apexdining.ca provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.
AvidXchange is a leading provider of accounts payable (“AP”) automation software and payment solutions for middle market businesses and their suppliers. By trade, we are a technology company, but if you ask anyone that works here, they’ll tell you our people are at the core of who we are. We are all entrepreneurs who love to innovate and win with a passion for serving our customers. While we take personal ownership of our everyday work, we recognize that we only win as a team.
Since our founding in 2000 in Charlotte, NC, we’ve created a company of over 1,600 teammates working in one of our 7 offices across the U.S., or remotely. We're building more than a tech company – we're building an experience. We remain committed to a culture where you can fully be 'you’ – connected with others, chasing big goals and making a meaningful impact. If you want to help us grow while realizing your potential and creating stories you'll tell for years, you've come to the right place.
AvidXchange is proud to be Certified™ as a Great Place to Work®. The prestigious recognition is based on anonymous data from our teammates and makes official what our teammates have known for years – that AvidXchange is a Great Place to Work®.
The Role:
Want to be part of the media world by working directly with leading media agencies to support their advertising payments through or ePay platform to the most influential media outlets? The Media Operations Analyst assists with ensuring successful onboarding, analysis, and ensuring all media payments are dispatched through FastPay. The Media Operations Analyst is responsible supporting FastPay products and services to their contracted media agencies and brands. This role provides customer support to the client, suppliers and our banking partners to ensure success of the ePay program. This role reports to the Operations Manager.
- Key Responsibilities:
- Provide service and support to media agencies and brands for FastPay products and services
- Responsible for ensuring that all assigned payments are delivered and processed in a timely manner
- Research the complex media industry to create accurate organizational structures, payment acceptance policies and methods of media suppliers using databases, publicly available information online and smart data mining techniques
- Educate media suppliers, agencies, and brands about FastPay products and assist in media payment discrepancies via calls and emails
- Update internal systems with media supplier changes and provide detailed reporting for management, customers and partners
- Collaborate with teammates and management to continually shift priorities based on department and client needs
- Provide feedback, recommendations, and guidance for improving processes, systems, products, communication methods, etc.
- Entry level with minimum of 1-2 years’ experience in sales, hospitality, retail, and/or customer service
- Excellent verbal, written, and interpersonal communication skills
- Ability to rapidly connect with people and lead discussions in a friendly and conversational manner
- High comfort level with MS Office suite of products, rapid data entry (50+ wpm) and working with databases
- Problem-solving skills and enjoys finding solutions to challenges
- Ambition to perform in a fast-paced, sales-oriented environment
- Highly collaborative and thrives in a team environment
AvidXchange is an equal opportunity employer. AvidXchange is committed to equal employment opportunity in accordance with applicable federal, state, and local laws. AvidXchange will not discriminate against applicants for employment on any legally recognized basis. This includes, but is not limited to veteran status, race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age and physical or mental disability.
Please Note :
apexdining.ca is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, apexdining.ca provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.