When all employees are embraced, respected and heard, we will build a collaborative, equitable, inclusive and anti-racist culture where everyone thrives.

Working Title: Licensor II
Job Class: Human Services Program Representative 2
Agency: Human Services Dept

• Who May Apply: Open to all qualified job seekers
• Date Posted: 12/07/2022
• Closing Date: 12/27/2022
• Hiring Agency/Seniority Unit: Human Services Dept / MAPE DHS Central Office
• Division/Unit: Department of Human Services / MH Licensing
• Work Shift/Work Hours: Day Shift / 8:00 a.m. - 4:30 p.m.
• Days of Work: Monday - Friday
• Travel Required: Yes, approximately 10% travel, with overnight travel, an average of 3 times per month and is arranged by the employee
• Salary Range: $28.96 - $42.67 / hourly; $60,468 - $89,094 / annually
• Classified Status: Classified
• Bargaining Unit/Union: 214 - MN Assoc of Professional Empl/MAPE
• FLSA Status: Nonexempt
• Telework Eligible: Yes
• Designated in Connect 700 Program for Applicants with Disabilities: Yes

Make a difference in the lives of Minnesotans.

The work you’ll do is more than just a job. Join the talented, engaged and inclusive workforce dedicated to creating a better Minnesota.

*This position has a flexible work arrangement that may allow for Telework or a mixture of working in our office and telework.*

*Approximately 10% travel, with overnight travel, an average of 3 times per month and is arranged by the employee.*

*This posting is used to fill multiple vacancies. Two positions will focus primarily on mental health and children’s residential facilities and two will focus primarily on substance use disorder programs.*

This position exists to execute the responsibilities of the Commissioner of Human Services pursuant to the provisions of the Human Services Licensing and certification Act, the Background Study Act, Reporting of Maltreatment of Minors Act, Reporting of Maltreatment of Vulnerable Adults Act (VAA), Minnesota Data Practices Act, and the Health Insurance and Portability and Accountability Act and other applicable state and federal laws and rules governing the provision of services by a DHS license and/or certified program or service.

Licensor II’s are responsible for:

• Assist unit supervisor/manager in tasks that support the unit such as distribution of caseloads, data and trend analysis, data reporting, researching complex policy and protocol issues.
• Train new licensors on division protocols, resources, and systems. Review and edit compliance orders of new staff to assure that they comply with division protocols and standards.
• Investigate complaints of alleged licensing and certification violations, conduct licensing and certification and certification inspections, and evaluate applications, changes in the terms of a license and/or certification and variance requests to determine compliance with and to enforce licensing and certification and certification requirements. The requirements apply to a wide range DHS license and certified residential and nonresidential programs serving children, vulnerable adults, and others in the areas of children residential facilities, mental health, and substance use disorders.
• Develop and enforce corrective action plans and interventions, as applicable, to assist license and/or certification and certification holders in complying with regulations that ensure the ongoing protection of the health, safety, and rights of the children and adults served in these facilities.
• Interpret the requirements of laws and regulations that apply to all DHS license and/or certified programs as listed above and the fourteen service specific regulations that apply to the type of service, respectively.
• Assist unit supervisor/manager with the development of licensing and certification policies, procedures, protocols, and forms that are designed to achieve a high level of quality and consistency in investigations, inspections, and subsequent actions. Exercise independent judgment in the application of agency policies and procedures.
• Complete licensing and certification actions that are subject to public scrutiny through the license and/or certification holders’ and applicants’ rights to due process and through public posting of the most frequently requested licensing and certification action on the DHS website. Work must be able to be upheld under legal challenge, including administrative reconsideration, and licensors are called upon to testify in contested case hearings. Adhere to state and federal data practice requirements including those that are specific to certain services such as chemical dependency treatment.
• Coordinate work with other divisions and external state and federal agencies related to funding and fiscal program integrity issues. This includes joint investigations when the issues extend beyond program licensing and certification standards (e.g., fraud investigations).
• Work with stakeholder groups, including those that are internal and external to DHS. Provide training to provider organizations and providers whose license and/or certifications are under negative action.

Minimum Qualifications

3 years professional experience in a regulatory or compliance position or involved in the development and implementation of mental health or substance use disorder treatment planning in a DHS licensed or certified organization that provides services to people with substance use disorder and/or mental health or youth in children residential facilities.

Experience must demonstrate the following:

• Knowledge of DHS Statues and Rules governing substance use disorder, mental health or youth in children residential facilities
• Ability to organize and schedule multiple tasks
• Knowledge of technical writing

A Bachelor's degree or higher in Human Services, Social Work, Sociology, Psychology or a related field may substitute for one (1) year of professional experience.

Preferred Qualifications

• Experience in leading the operations of a licensed mental health and substance use disorder treatment program or children residential facility
• Experience training and providing leadership to direct care service workers, including developing, implementing, monitoring, investigating, and evaluating outcomes and program effectiveness
• Knowledge of state protocols and tools used to conduct licensing reviews and investigations
• Licensed as Mental Health Professional or Alcohol and Drug Counselor
• Variety of experiences working effectively with others from different backgrounds and cultures

Additional Requirements

• A Minnesota Department of Human Services (DHS) criminal background check will be conducted on all finalists for this position. Finalists must pass the DHS background check.
• Employee reference checks will be conducted on all finalists. This may include a review of documentation related to job performance. It also includes contact with the applicant's former employer(s).

How to Apply

Select “Apply for Job” at the top of this page. If you have questions about applying for jobs, contact the job information line at 651-259-3637 or email careers@state.mn.us. For additional information about the application process, go to http://www.mn.gov/careers.

If you have questions about the position, contact Kristi Strang at Kristi.Strang@state.mn.us.

To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Carolyn Rice at carolyn.rice@state.mn.us.

About Human Services Dept

WE MAKE A DIFFERENCE! The Minnesota Department of Human Services impacts the lives of 1.7 million people every year, helping them meet their basic needs so they can achieve their highest potential.

Why Work for Us

GREAT BENEFITS PACKAGE! The State of Minnesota offers a comprehensive benefits package including low cost medical and dental insurance, employer paid life insurance, short and long term disability, pre-tax flexible spending accounts, retirement plan, tax-deferred compensation, generous vacation and sick leave, and 11 paid holidays each year.

Our differences make us stronger and leveraging them helps us create a workforce where everyone can thrive. The State of Minnesota is an equal opportunity employer. We are committed to embedding diversity, equity, inclusion, and accessibility at our workplace. We do this by developing strong leaders and advocates, increasing cultural competence and understanding among all employees, and removing institutional barriers and attitudes that prevent employees from advancing as far as their talents will take them. We prohibit discrimination and harassment of any kind based on race, color, creed, religion, national origin, sex (including pregnancy, childbirth and related medical conditions), marital status, familial status, receipt of public assistance, membership or activity in a local human rights commission, disability, genetic information, sexual orientation, gender expression, gender identity, or age.

Diverse Workforce

We are committed to continually developing a workforce that reflects the diversity of our state and the populations we serve. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve the people of Minnesota.

A recent engagement survey of State of Minnesota employees found:

• 95% of employees understand how their work helps achieve their agency’s mission
• 91% of employees feel trusted to do their jobs
• 88% of employees feel equipped to look at situations from other cultural perspectives when doing their job
• 87% of employees report flexibility in their work schedule

Comprehensive Benefits

Our benefits aim to balance four key elements that make life and work meaningful: health and wellness, financial well-being, professional development, and work/life harmony. As an employee, your benefits may include:

• Public pension plan
• Training and professional development
• Paid vacation and sick leave
• 12 paid holidays each year
• Paid parental leave
• Low-cost medical and dental coverage
• Prescription drug coverage
• Vision coverage
• Wellness programs and resources
• Employer paid life insurance
• Short-term and long-term disability
• Health care spending and savings accounts
• Dependent care spending account
• Tax-deferred compensation
• Employee Assistance Program (EAP)
• Tuition reimbursement
• Federal Public Service Student Loan Forgiveness Program

Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. The State of Minnesota recognizes that a diverse workforce is essential and strongly encourages qualified women, minorities, individuals with disabilities, and veterans to apply.

We will make reasonable accommodations to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us and indicate what assistance is needed.