KNOX COUNTY SHERIFFS OFFICE- SUPPORT SERVICES TECHNICIAN 1 Job at Knox County, TN
Knox County, TN Knoxville, TN 37902
$15.24 an hour
Purpose of Job
The Support Services Technician-I has the primary responsibility of fielding departmental incoming telephone calls and generating non-emergency incident reports
Essential Functions
- Inputs data from law enforcement forms into Records Management System (RMS)
- Queries computerized databases
- Performs various operational duties such as managing devices and print queues, monitoring system messages, etc.
- Troubleshoots system malfunctions.
- Generates, prints, and distributes various reports both internally and externally by request.
- Other duties as assigned.
Minimum Requirements
- Must be able to read and comprehend English language directives, training materials, and other documentation.
- High school diploma or equivalent required.
Knowledge, Skills and Abilities
- Knowledge of input and retrieval into computers.
Physical Abilities
- Must be physically able to operate a variety of office equipment.
- Must maintain the ability to work any hours, any shift and any days off during your career.
Position-Specific Responsibilities
- Executes other responsibilities as assigned by the Sheriff, Chief Deputy, or supervisor.
- Position is also responsible for managing data as the record copy holder of the records management staff.
Tools, Machinery and Equipment
- Computer equipment
- Multi-line telephone
- Fax machine
- Photocopier
The Knox County Sheriff’s Office is an equal opportunity employer.
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