IT Field Technician (travel required) Job at Catapult Solutions Group

Catapult Solutions Group Dallas, TX 75201

Business Initiatives:
Acquisitions company that needs a resource to go out to locations and deliver tier 3 and systems network support

Must-Haves/ Top 3 skills

  • Networking
  • Domain
  • Active Directory
  • Troubleshooting
  • Running own projects
Our client has 150 small practices that they will be moving over from legacy to their databases. Will have Server and migration projects coming up. We need a person that goes into the facilities and makes the recommendations. A qualified candidate would be able to decommission and rebuild a small environment as well as provide Tier 2/3 and network support. We need someone with a Policy program and Active directory. This person needs to diagnose network issues and complete upgrades.

Qualifications
  • OK to travel (about 70%) to various mid-west cities
  • Strong understanding of network infrastructure and network hardware
  • Ability to implement, administer, and troubleshoot network infrastructure devices, including wireless access points, firewalls, routers, switches, controllers
  • Knowledge of application transport and network infrastructure protocols
  • Ability to work with all levels of staff within and outside of IT and outside the organization.
  • Good analytical and problem-solving skills.
  • Excellent Verbal and Written Communication Skills
Duties Responsibilities
  • Remote support for desktop, laptop, and iPad
  • Purchase, install, and maintain equipment such as printers, scanners, etc.
  • Troubleshoot, diagnose, and resolve hardware, software, and other network and system problem
  • Track and coordinate projects and timelines
  • Work with cross-functional team to coordinate equipment and network deployment plan
  • Maintain daily communications to ensure resolution and proper follow-up



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