IT Analyst Job at Ripley Entertainment Inc
Position: Full Time IT Technician
Facility: Ripley’s Attractions, Myrtle Beach
Reports to: IT Supervisor
Job Purpose:
IT Department has an exciting opportunity for a full-time IT Technician to join our team. This candidate will be self-driven, quick learner, and have solid technical skills. Reporting to the IT Supervisor, the IT Technician is responsible for assisting with technology needs by performing software installations, setting up personal computers along with point of sale systems. The IT Technician will work under the direction of the IT Supervisor to support the day to day operations of the Ripley’s attractions.
Job Duties and Responsibilities:
- Must possess a well rounded set of information technology skills.
- Be able to support client PC’s, printers, Point of Sale (POS) computers, and assigned help desk tickets.
- Install, maintenance, and troubleshooting of various end user software (ex; Windows, MS Office Suite, Adobe)
- Maintain turnstiles, arcade games, security cameras, and audio equipment
- Manage and prioritize multiple tasks.
- Participation in the on call support rotation will be required.
- Other job duties assigned by Manager.
Requirements:
- Hands on computer experience.
- Knowledge of PC hardware.
- Knowledge of Windows 7 Pro operating system.
- Knowledge of POS equipment a plus.
- Ability to troubleshoot and work remotely
- Must be a details oriented person.
- Understanding of configuration changes and their up/downstream impacts.
- Analytical and problem solving skills.
- Excellent oral and written communication skills; and interpersonal skills.
- Self start and ability to work under general direction and the ability to follow directions when given.
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