Position Purpose: This position coordinates and supports ongoing learning and development programs and creates new content in line with Signature Performance's strategic vision.
Our Mission: At Signature, we desire to build an industry-leading associate experience that we are proud to place our signature on. This position will have a direct impact on designing developmental experiences for our Associates nationwide.
Essential Job Functions:

• Act as systems administrator for Signature YOU (Learning Management System), ensuring enrollments and course offerings are up to date and available as needed.
• Support daily activities related to Signature YOU including system monitoring, troubleshooting, and overall maintenance.
• Collect and summarize data about learning and development programs, and distribute data summaries to identified persons.
• Create, revise, and deliver learning activities in Signature YOU.
• Respond to all Associate questions in a timely manner and follow up with appropriate colleagues as necessary to resolve any issues.
• Incorporate feedback into materials.
• Coordinate and assign all initial and ongoing required Signature YOU courses for Associates in accordance with our contractual requirements.
• Work with the team to build a variety of assets to support our learning programs including videos, one-pagers, and instructor materials.
• Schedule, coordinate, promote, and oversee live learning opportunities.
• Edit, format, and finalize all power points and other curriculum items, and maintain an updated library and archive of all resources.
• Produce and distribute all materials necessary for learning and development participants.
• Coordinate in-person learning and development opportunities by reserving facilities, coordinating classroom furniture and technology setup, and communicating with attendees.
• Work with operational managers to ensure learning opportunities do not impede business needs.
• Perform special projects as directed including researching topics, summarizing articles, financial analysis, etc.
• Print and ship materials which enhance and celebrate the learning culture at Signature Performance.
• Support facilitation of leadership, onboarding, compliance, and systems training as needed.
• Research learning and development best practices to stay current with new techniques and practices, as well as best practices in the field and topics related to specific populations/needs.
• Champion Associates for continuous learning.

Knowledge and Experience

• Proficiency with Microsoft Office
• Experience with Learning Management Systems a plus
• Experience with adult learners a plus
• Strong attention to detail
• Problem solver and critical thinking mindset
• Ability to function effectively in a fast paced environment
• Personal traits of a high-level commitment, motivation, energy, team orientation, professionalism, trust, personal honesty, integrity, and a demonstration of placing others in a place of high value

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