Information Technology Analyst Job at Kimley-Horn
Overview:
In this role, you will collaborate with both local and region-wide IT teams to deliver support to several offices. The selected candidate responsibilities will include the daily IT support of our Chicago office and providing IT helpdesk support to end-users across the region/firm.
Qualified candidates should have a passion for technology, a business mindset, a customer service-oriented attitude, strong communication skills, a willingness to work with others and the ability to travel. The successful candidate will be able to prioritize, troubleshoot/resolve problems and follow-through with internal clients. Responsibilities:
Kimley-Horn, one of Fortune Magazine’s “100 Best Companies to Work For,” is looking for an
IT
Analyst to join the corporate team in our
Chicago Downtown office.
In this role, you will collaborate with both local and region-wide IT teams to deliver support to several offices. The selected candidate responsibilities will include the daily IT support of our Chicago office and providing IT helpdesk support to end-users across the region/firm.
Qualified candidates should have a passion for technology, a business mindset, a customer service-oriented attitude, strong communication skills, a willingness to work with others and the ability to travel. The successful candidate will be able to prioritize, troubleshoot/resolve problems and follow-through with internal clients.
- Provide support on our corporate IT Helpdesk
- Install new printers/copiers/plotters and other office equipment
- Install and support enterprise applications
- Perform data maintenance and data archiving
- Assist with office moves/expansions
- Bachelor's Degree in Information Technology/Systems; Computer Science or related field with 0-2 years of experience OR
- Associates Degree in Information Technology/Systems; Computer Science or related field with 3+ years of experience
- Knowledge of Windows 10, Office 365, Teams and OneDrive for business, Exchange 365, Windows Server 2016, Active Directory, Networking basic fundamental
- Knowledge of Windows Server 2012/2016 printing and file level NTFS permissions
- Ability to understand Windows 10 and configure and troubleshoot PC level problems
- Ability to understand basic Windows Active Directory; user accounts and security groups
- Strong communication, written, and customer service skills
- High aptitude and willingness to learn new technologies
- A self-starter that can work with minimal supervision; highly organized
- Availability to travel
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