Description

Eternal Hotels is a national hospitality company primarily engaged in the management and ownership of upscale, midscale and economy hotels & restaurants.

Our brands include the Red Lion Hotel Pasco WA, Best Western Pendleton OR, Holiday Inn Express Pendleton OR, Best Western Plus Dayton WA, Comfort Inn & Suites Walla Walla WA, Sleep Inn Pasco WA, Rodeway Inn Boardman OR, and Vintners Lodge Prosser WA. Eternal Hotels operates a group of RV Parks & Resorts including the RV Park at Vintners Lodge in Prosser, WA and the Driftwood RV Resort in Boardman, OR. The company also owns and operates gas stations, entertainment, and restaurant venues throughout Washington and Oregon. For more information, please visit the company’s website at https://eternalhotelsllc.com.

Position Title: Night Security

Reports To: Security Manager / Manager on Duty (MoD)

Position Summary:

This position is under the direct supervision of the security manager Primarily responsible to provide security and safety of the guests, staff and the hotel during the night time. Is familiar and complies with the hotel’s standards and procedures. Also watch for unusual, illegal or dangerous activities occurring on the premises. Patrol all areas of the property and assist guests with room access if required during the shift. Able to monitor Closed Circuit Televisions (CCTV), perimeter alarm system, duress alarms, and fire & life safety systems, and work with the Grizzly Bar Team.

Responsibilities

Essential Functions

Patrols properties interior ground and back off the house area.

Follow safety and security policies and procedures at all times

Patrols hallways, parking lots, stairwells, lobbies, bars and restaurants.

Ensures all guest room doors are closed and all public access doors locked.

Ensures all properties security alarms and CCTC camera are on and functional.

Might spend all or part of his shift watching the CCTV monitors for any suspicious activity, and

report to the superiors and local authorities in case of any suspicious activity.

Responsible for maintaining clear and concise logs of all nightly occurrences, suspicious activity.

Responds to guest requests quickly and courteously as reported by night shift staff.

Respond to accidents, contact EMS or administer first aid/CPR as required.

Assist guests/employees during emergency situations.

Notify appropriate individuals in the event of accidents, attacks, or other incidents.

Security officers might also need to evict loiterers or trespassers from time to time.

Escort Guests and Employees from the bar or pub and occasionally guests become intoxicated

or combative.

Escort any unwelcome persons from the property without interrupting the orderly flow of

property operation.

Lock property entrances when required.

Conduct daily physical hazard inspections.

Performs all duties in a safe manner and reports all accidents to supervisor immediately.

Maintains safety and security of guests at all times.

Adheres to key control policy and procedures according to the set standards of the hotel.

Assist in training new joiners on the job.

Attend phone calls with proper telephone etiquette and standard greetings.

Provide handover the morning shift supervisor and the night check-list.

Attendants any departmental meetings or training as per the schedule.

Any other duties assigned by the superior or management.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Competencies

• Teamwork Orientation.
• Stress Management/Composure.
• Ethical Conduct.
• Communication Proficiency.
• Customer/Client Focus.
• Attentive to details
• Proper grooming (uniform)

Work Environment

This job operates in a hotel environment where there is direct work with the front desk agents and housekeeping and conducting patrols of hotel wings, common areas, employee office areas and parking lots. At times this position will assist in the bar environment and may be working in close proximity to co-workers and customers. The noise level in the work environment can be loud.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Qualifications

Required Education and Experience

• High school diploma or equivalent.
• At least 21 years of age.
• Min. 1 plus years of security experience.
• Good working knowledge of security operations, safety practices in a business environment and enforcement procedures.

Preferred Education and Experience

• Security/law enforcement experience.
• CPR Certification
• MAST License

Contacts

Additional Information

All your information will be kept confidential according to EEO guidelines.

An Equal Opportunity Employer

Equal access to programs, services, and employment is available to all persons. Those applicants requiring reasonable accommodations to the application and/or interview process should notify a representative of the Human Resources Department.

Job Type: Full-time

Pay: $16.00 - $17.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Experience:

• Customer service: 1 year (Preferred)

Work Location: One location

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