Hotel Night Auditor Job at CMC Hotels
We are looking for a dedicated individual to join our team of Guest Service professionals. As a full time night auditor.
We offer a competitive hourly wage to commensurate with experience and a highly competitive benefits package to include; paid vacation, paid personal/sick leave, paid holidays, BCBS health, dental, and vision, short term disability, life insurance, and 401K. We also offer aggressive bonus potential.
**Must be available 3rd shift, Monday-Sunday 11:00 PM - 7:00 AM
**Previous hospitality experience is highly desired, with front office experience.
CMC Hotels is a Raleigh, North Carolina based company specializing in the development, acquisition, repositioning and management of upscale limited service, extended stay and full service hotels. Our properties lead the market, consistently exceeding operational and financial expectations as well as the guest’s expectation of hospitality.
We believe in Growing People. Our people are the Heart of our organization. The growth and success of our portfolio will be possible by the contribution of our associates who will be recognized, grow and succeed with us.
Job Description-Responsible for the needs and safety of all guests, during the check-in and check-out process as well as in-house. Also, end of day balancing is required.
Job Duties:.
- Provide expedient check-in/check-out service
- Provide superior guest service
- Entering/changing reservation information on PMS
- Processing payments from guests
- Reconcilling guest billing and verifying payment capture
- Provide guests with information concerning hotel policies and amenities/services
Job Requirements:
- Must possess Excellent customer service and communication skills
- Be self motivated and able to work independently
- Knowledge of Fosse operating system a plus
- Clean background check, and reliable transportation a must.
- Ability to work in a standing position for long periods of time.
- Ability to handle comments and suggestions.
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