[Herndon VA] Customer Service Representative - Full-time/Part-time Job at H-Mart

H-Mart Herndon, VA 20170

Company Description
We are H Mart, the largest Asian supermarket chain in America.
Starting in 1982 with a single store in Woodside, Queens, H Mart has grown to include more than 70 stores across the United States.
H Mart is America’s premier Asian food destination and provides groceries and everyday essential needs as well as upscale products.
H Mart offers a full line of Asian foods as well as a broad range of Western groceries to complement its full scale offering to that of a traditional supermarket. H Mart is also known for its innovative new food halls which are an extension of over 40 years of providing eateries in its stores.

Office Associates at H Mart perform a wide number of important duties as below but not limited to:

  • Providing excellent customer service by greeting them, and assisting with products and services
  • Managing and sorting paperwork such as invoices, sales orders, item data, etc.
  • Resolving customer issues/complaints and ensuring customers are satisfied with their experience
  • Following company policies and procedures; maintaining respectful relationships with coworkers
  • Performing special duties and other tasks as assigned
Qualifications/Skills:
  • Previous customer service experience preferred
  • Must be eligible to work in the United States
  • Basic computer skills
Benefits:
  • Health Insurance Coverage
  • Dental and Vision Coverage
  • PSL / PTO
  • Paid Holidays per company policy
  • Celebration & Condolence Benefits per company policy
  • Eligibility to use Company owned Resort per company policy
  • 5% Employee Points program with H Mart Smart Card
Location:
  • H Mart Herndon, VA
  • Job Type: Full-Time or Part-Time
H Mart is an Equal Employment Opportunity Employer.
H Mart is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of age, sex, sexual orientation, gender, gender identity or expression, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, military status, status as a Vietnam Era or disabled veteran, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on H Mart. Please inform our Human Resources Department or the Store Manager if you need assistance completing any forms or otherwise participating in the application process.


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