About us

Holiday Inn Express & Suites Burleson Tx is a small business in Burleson, TX. We are professional, fun, rewarding and our goal is to offer more to our guests where it matters most to them. Easy check-in? Check. All the essentials in a comfy room? They’re all included with a great night’s sleep. We’re focused on getting our guests more than ready. So we’re always ready. Are you?.

Our work environment includes:

• Modern office setting
• Casual work attire
• Growth opportunities
• Relaxed atmosphere
• On-the-job training
• Flexible working hours
• Safe work environment
• Lively atmosphere

First impressions count. To get our guests’ memorable experiences off to an unforgettable start, we’re looking for a few Front Desk Agents who can make transactions feel seamless, offer exceptional local insights, and anticipate every request to make our guests feel right at home!

Here is where you come in!!! Every day is different, but you’ll mostly be:

• Kicking off truly memorable guest experiences with the warmest of welcomes
• Acknowledging IHG One Rewards Club Members and returning guests in person or over the phone
• Taking, managing, and receiving payments for guest bookings
• Making the check-in and check-out process feel swift and seamless
• Staying one step of our guests’ needs to anticipate requests and offer tailored recommendations
• Being our guests’ trusted contact – helping with everything from bill issues to restaurant recommendations
• Communication skills - guests will need to come to you with concerns as well as compliments, so you’ll be easy to talk to
• Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories
• Fluency in the local language - extra language skills would be great, but not essential
• Literate and tech-savvy - you’ll need a good grasp of reading, writing, basic maths and computer skills

Job Types: Full-time, Part-time

Pay: $12.00 - $13.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Paid time off

Schedule:

• 10 hour shift
• 12 hour shift
• 4x10
• 5x8
• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Night shift
• Overnight shift
• Weekend availability

Supplemental pay types:

• Bonus pay
• Signing bonus

Ability to commute/relocate:

• Burleson, TX 76028: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Hotel experience: 1 year (Preferred)

Work Location: In person

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