Milestone is hiring for a Global Billing Manager. In this role, you will be responsible for managing all global billing activities and team performance, ensure billing accuracy and that practices comply with governmental rules and regulations. This position reports directly to the Senior Director of Global Revenue & Billing.

How you will make an impact:

• Manage and lead the team’s day-to-day timely and accurate billing and invoicing activities and performance
• Review and resolve special billing requests and discrepancies in the payroll platform
• Organize, assign, delegate, and coordinate the billing team workload to ensure accuracy, objectives and deadlines are met, timely responses to all inquiries, and compliance with department policies, practices, and procedures
• Maintain and refine department policies and procedures, identifying inefficiencies and new processes to implement
• Review services contracts ensuring projects are set up according to contract terms to avoid revenue leakage
• Proactively manage and evaluate release of customer credits, rebills, and write-offs
• Collaborate with other organizations including Collections, Accounting, Sales Ops, Business Ops, Business Delivery on billing requirements and issues
• Work directly with strategic customers, both internal and external, to resolve past due balances
• Responsible for the performance evaluations, recommend merit increases, work cross-functionally to recruit, train and coach employees and discipline when necessary
• Manage a team ten distributed between the U.S. and India (Hyderabad)

What you will need to succeed:

• A Bachelor’s degree in accounting or related field
• A minimum of six (6) years of experience of revenue accounting experience, working with purchase orders, and service contracts
• A minimum of three (3) years of experience managing, mentoring, and developing a team strong leadership skills, high level integrity, confidentiality, and work ethic
• Expert proficiency with MS Office and specifically, Excel; knowledge of ERP platforms (Netsuite preferred, and billing platforms)
• Flexible and adaptable to change of priorities
• Attention to detail and organization skills, and results oriented
• Ability to work independently in challenging and dynamic environment
• Highly analytical with an aptitude to think critically
• Excellent written and verbal communication and presentation skills
• A critical eye toward detail

Job Type: Full-time

Pay: From $110,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift

Work Location: One location

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