Front Desk Agent Job at Hilton Akron/Fairlawn
Hilton Akron/Fairlawn Fairlawn, OH 44333
From $15 an hour
Summary
Greet guests warmly, register and select room assignment, collect payment, assist with wake up call, dinner reservations, directions, etc. Answer telephones, communicate with other departments in the hotel to ensure great guest service. Check guest out of room and provide detailed invoice, offer assistance and a fond farewell.
*Shifts are generally 6:45am-3:00pm and 2:45pm-11:00pm. Some hotels vary.
Skills/Requirements
- Prior customer service required.
- Prior computer and register experience helpful.
- Ability to resolve problems professionally
- Ability to multi-task; manage in person contact and incoming phone calls
- Genuine enjoyment in helping others
- Excellent verbal and nonverbal skills; smile
- Must be available weekends and holidays
Benefits
- All Employees are eligible for a Complimentary Meal when working 4 or more hours and may receive Discounted Hotel Rooms Worldwide.
- Additionally, Fulltime Employees are eligible for Health and Dental insurance, 401(k) Matching Retirement Plan, Paid holidays, Vacation, Sick time, and more.
*Background check required
EEO
Job Type: Full-time
Pay: From $15.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Night shift
- Weekend availability
Experience:
- Customer Service: 1 year (Required)
Work Location: In person
Please Note :
apexdining.ca is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, apexdining.ca provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.