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Miami Lighthouse for the Blind and Visually Impaired, Inc.

Miami Lighthouse for the Blind and Visually Impaired is Florida's largest and oldest not-for-profit organization serving the needs of the blind and visually impaired. Through education, training, research and vision enhancement, Miami Lighthouse provides hope, confidence, and independence to people of all ages, transforming the lives of over 90,000 blind and visually impaired people annually, from babies to seniors, and their families. Our programs impact is statewide, national, and international.

POSITION SUMMARY: This key position supports the Florida Heiken Children’s Vision Program and is responsible for managing the day-to-day office and clinical operations. In addition, it carries the major responsibilities for coordinating and scheduling IVP visits.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following, but not limited to:

• Serving as a liaison to school personnel and third party administrators by providing necessary and correct information via phone, written correspondence and in person presentations.
• Enters, maintains and oversees data entry in the computer database for the Network Optometrists and Mobile Eye Care Optometrists.
• Responsible for allocation of funding sources and providing reports on use of funds.
• Maintains all required records.
• Effectively coordinates all aspects of IVP visits to ensure a successful outcome.
• Sets appointments and maintains school referrals and outcomes in the database.
• Communicates with school contacts to resolve barriers to student participation.
• Oversees the ordering and dispensing of prescribed eyeglasses.

• Maintains office supplies.
• Provides additional point of contact for information regarding procedures for requesting and obtaining eye care appointments, and processing requests and appointments. Performs other duties as assigned.

QUALIFICATIONS:

• High School Diploma required. Associate’s degree preferred.
• Minimum one year of experience working with database and running queries/reports.
• Previous experience working in a medical office is preferred.
• Ability to communicate effectively in verbal and written English
• Bilingual in English and Spanish required. Creole preferred
• Working knowledge of Microsoft Office, Outlook and Internet research
• Ability to learn and use agency database and computer network with efficiency
• Excellent organizational skills such as planning, prioritizing, organizing workload, handling multiple deadlines
• Ability to write reports and business correspondence
• Excellent communication skills, ability to effectively present information and respond to questions
• Ability to problem solve and work under minimum supervision
• Detail oriented and works with a high degree of accuracy
• High degree of discretion when dealing with confidential information; able to maintain confidentiality under HIPAA standards
• Must be able to successfully pass a criminal background and a drug test screening

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Miami, FL 33130: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Required)

Experience:

• Medical office experience: 1 year (Required)
• Microsoft Office: 1 year (Required)
• Report Creation: 1 year (Required)

Work Location: In person

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