Field Service Engineer Job at TriCom Quest

TriCom Quest San Jose, CA

A growing international company in the Semiconductor industry is seeking Field Service Engineers in multiple locations. Requires Japanese Bilingual skills for Phoenix/ Chandler, AZ. Open to non-bilingual candidates for San Jose, CA, Hillsboro, OR, Austin/ Traylor, TX, Durham, NC.

  • Monday – Friday: 9:00am – 5:00pm (35hrs/week)
  • $80K - $100K/yr. (DOE)/ Non-Exempt
  • Medical/Dental/Vision/Life (100% company covers including dependents), Commute Allowance, Relocation Support available

Requirements of the Field Service Engineer ( Japanese Bilingual big plus ) :

  • Bachelor/ Master’s degree in Electrical / Mechanical Engineering or related OR equivalent combination of education and experience
  • Field service engineer, sales engineer, maintenance engineer, or related experience is plus
  • Must be Bilingual in Japanese for Phoenix / Chandler, AZ location
  • Bilingual in Japanese is a big plus for Hillsboro, OR, Austin/Traylor, TX, and Durham, NC locations
  • Must have a valid Driver’s license
  • Ability to travel Internationally and domestically
  • Sit, stand, walk, use hands and fingers, and reach with hands and arms constantly, occasionally lift and/or move up to 50lbs
  • May require weekend work for urgent occasions
  • Excellent communication and interpersonal skills
  • Proficient in MS Office

Responsibilities of the Field Service Engineer ( Japanese Bilingual big plus ) :

  • Provide field service engineering activities to customers independently, establish and manage local maintenance service structure
  • Install, troubleshoot, maintain, update/ upgrade high-value semiconductor equipment
  • Inspect and evaluate customer usage of the equipment and provide preventative maintenance
  • Provide training to customers in the usage and maintenance of the products
  • Liaise between Customers and applications programmers, provide application support
  • Prepare various reports to senior management and HQ in Japan
  • Attend training in Japan
  • Communicates with Japan headquarters’ engineers
  • Seek constant improvement, more efficient and cost-effective ways and means in the work process

Employment Type: Direct Hire/ Non Exempt

Mechanical engineer , Electrical engineer , semiconductor , maintenance , installation , engineer , Sales , Japanese , Japan , Bilingual , Field Service , troubleshooting , application update ,

Job Type: Full-time

Pay: $80,000.00 - $100,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Relocation assistance
  • Vision insurance

Schedule:

  • Monday to Friday
  • Overtime

Ability to commute/relocate:

  • Hillsboro, OR: Reliably commute or willing to relocate with an employer-provided relocation package (Required)

Work Location: One location




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